Case Date:

9/28/2023

This morning at approximately 8:20, while I was riding a bicycle southbound on the B-Line trail over the Grimes Street bridge, I met a full-sized truck driving northbound on the B-Line Trail over the bridge. The truck was labeled Bloomington Parks and Recreation, and I spoke with the driver and passenger, who were staff members of the Parks and Recreation Department. The posted rules of the B-Line trail prohibit motorized vehicles. I am aware that we make exceptions for motorized wheelchairs, electric bicycles, electric scooters, and the small trucks used by security and parks maintenance staff. However, my opinion is that a full-sized truck is well outside the range of acceptable exceptions. A full-sized truck is less safe, provides less visibility for the truck driver to see walkers and others on the trail, blocks more of the trail width, and causes more wear on the trail surface. My opinion is that full-sized trucks should not be on the B-Line, when there are alternate routes available for a truck on public streets, and alternative vehicles available to use on the B-Line trail.

Case Date:

3/7/2022

On the morning of 3/7 (after a night of storms) we noticed that our home’s water pressure has been significantly reduced. There is barely enough pressure to use the shower. I have asked neighbors in the area, and they are reporting similar issues.

Case Date:

9/21/2000

Has terrible odor when she runs water in kitchen sink or runs the dishwasher.

Case Date:

1/12/2006

Bags must have sticker attached.

Case Date:

10/14/2004

Bags must have trash stickers attached

Case Date:

5/21/1997

DIRTY WATER YELLOW

Case Date:

8/3/2004

Recyclable & non-recyclable waste mixed 945

Case Date:

7/12/2022

Please add foot pulls (e.g. https://www.amazon.com/StepNpull-Hands-Opener-Silver-1-Piece/dp/B008P5ULZ6) to the bathroom doors at your parks. Currently there are air hand dryers (which by the way spread germs - https://www.health.harvard.edu/blog/the-bacterial-horror-of-the-hot-air-hand-dryer-2018051113823) and then you have to touch the door handle. Adding these foot pulls or something similar will help prevent spreading of germs and bacteria.

Case Date:

11/19/2002

See attached memo regarding cable converter box.

Case Date:

4/25/2002

customer pays $1.99/mo for a converter box for ea. television in order to receive Showtime/HBO; customer feels this charge is unfair and another way for Insight to make an additional profit