Case Date:

1/30/2000

WATER MAIN BREAK, CALL TAKEN BY CONTROL AFTER HOURS

Case Date:

1/28/2000

SEWER BACKUP

Case Date:

1/28/2000

Sewer backup.

Case Date:

1/27/2000

Mr. Resh received his bill from Insight Communications with an additional $3.00 charge for additional channels to his basic service. He doesn't want the additional channels. He stated that some of the channels are duplication and that they run the same programs at the same time.

Case Date:

1/27/2000

Mr. Resh received his bill from Insight Communications with an additional $3.00 charge for additional channels to his basic service. He doesn't want the additional channels. He stated that some of the channels are duplication and that they run the same programs at the same time. When rebuild is complete, duplication will be solved.

Case Date:

1/27/2000

Missed pick-up/trash/yesterday

Case Date:

1/27/2000

Missed pick-up/recycling

Case Date:

1/27/2000

HIT WATER LINES

Case Date:

1/26/2000

NO WATER, CALLED SECOND TIME

Case Date:

1/26/2000

Mr. Thomas sent in a letter regarding work that the cable company did in the utility easment behind his home.The cable company cut through a electic line causing damage to appliances in his home that he wishes to be re-payed for the appliances, as well as the bill from Cinergy for the repair of the electic line.The bill will be forwarded to the Construction manager. Mr. Thomas will not have to pay the bill for this, Laura will call on 2-2-00. 2-16-00, Larry Wilkerson handled complaint.