Citizen filed complaint concerning the forced installation of digital services and now is paying 20% more for something she never wanted. Citizen stated she was not told about the rate increase when the digital service was installed.
Customer is forced to get an analog box to receive cable services; not only is Insight forcing her to rent the box, but Insight has made it very difficult to arrange for the box to be installed. An arrival time for a tech cannot be guaranteed; cust. waited from 8-12 and was then told she had the wrong date. Customer feels Insight is forgetting that she is the customer, and Insight is the service provider.
Miss out picked up by Billy Porter.
There is an old dorm refrigerator sitting in the side yard. There is an old car seat sitting on the front porch. Please call Sandi Roberts with the status of this complaint.
sidewalk covered with snow and ice