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City of Bloomington, Indiana

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open #189624

Trails

1111 W

Case Date:
7/2/2024

There are several spots along the Rail Trail (dirt/gravel section of the B-Line) where dirt has been dug up across the full width of the trail to build impromptu bike jumps. This has resulted is trip hazards and an uneven trail surface. I counted 2 spots where his had occurred during my visit yesterday. Can someone review and hopefully correct this please?

open #192244

Potholes, Other Street Repair

1109 S Madison ST

Case Date:
7/16/2024

This alley is on the west side of S. Madison Street, connecting to Rogers Street, and is frequently used. It needs to be repaved.

open #192309

Fire Hazards

1107 S Rogers ST

Case Date:
7/18/2024

Hello, I own 1112 S Madison St. The electric supply line to my house runs overground, underneath the limbs of a large oak tree. This is a safety hazard as falling limbs may easily down the line and thus set my house on fire. I've been in communication with Duke energy since February in an attempt to have the supply line put underground. Duke says that ATT first needs to replace the utility pole where my supply line originates. They wouldn't touch the line before the pole is replaced. I have reported the issue to ATT and requested for the pole to be replaced more than two months ago. ATT is not doing anything about it. My contact person, Randy, originally said it would happen within two weeks, and when I called him again a month later he was surprised that it hadn't happened yet. Two weeks later, again nothing has happened. My contact people at Bryan at Duke (812 947 3282) and Randy at ATT (317 966 4152). What can I do when these corporations are unresponsive and not taking steps to replace the pole or put my supply line underground? It is a hazard and needs to be addressed, and I am frustrated by the lack of response or initiative by ATT and DUKE. Thanks, Vera Flocke

open #188077

Other

1107 N Jackson ST

Case Date:
4/19/2024

To whom it may concern, The following describes multiple code violations from Chandler Automotive that I noticed/experienced during the process of retrieving my towed car from their site. I have video/audio evidence of the violations, and I would prefer if someone reached out to me so I can submit these as proof. It will only allow me to upload images through this submission form. Thank you: BMC 4.32.140(b): Called the number at around 5:30pm to ask to retrieve car, employee stated that she will not be able to get my car until about 9:30/10pm. This is in violation of part 1 of section B, as well as violation of part 2 of section B, since this was well outside the sixty minutes. I recorded the phone call where the employee told me 10pm. Please reach out if you would like this evidence. BMC 4.32.140(f): The invoice, see attached, is not itemized correctly pursuant to the requirements of I.C. 24-14-5-1. The invoice is missing/incorrectly accounted for the following: - I.C. 24-14-5-1(4)(D) - No VIN number. - I.C. 24-14-5-1(4)(C) - No year. - I.C. 24-14-5-1(5) - License plate # is incorrect. - I.C. 24-14-5-1(C) - No explanation is given for the additional charges incurred, which is required here. BMC 4.32.130(a)(2) - The company attempted to charge me $185 for the tow. One $25 charge being a go jack fee, and the other being a dollies fee. Since a go jack fee is a special fee, the total for those should not be $50 according to the code, but a maximum of $25. They corrected this upon me providing them a copy of the code. However, I have audio recording of them attempting to charge me that amount, and being unable to explain these additional charges. BMC 4.32.120(a) - As stated above, the towing company failed to comply with applicable state law in the invoice. BMC 4.32.120(e) - The vehicle was not able to be claimed upon calling at 5:30pm on 4/18/2024. Please reach out for a copy of the evidence as I am not able to upload it here. These laws were created by the legislature with the intention to be construed strictly due to the stated purpose of this chapter being to protect the public from unconscionable practices (BMC 4.32.010). Please reach out to me if you have any additional questions. I plan on following up in fourteen (14) days if I have not heard back from the city on this matter by that time. Thank you for taking the time to read this complaint, and I appreciate your enforcement of the laws of our wonderful city. Respectfully, Matt Shelton

open #172010

Drainage or Runoff

1104 S Covenanter DR

Case Date:
3/17/2020

The new builders on the corner of Covenanter Drive and High Street installed a pipe last week. Our concern is that the pipe was not installed low enough to keep the flow of water continuing to High street and beyond. With the rainy season coming...we are concerned that the pipe will make water back up on our property. The city just spent two weeks closing off High street to fix this issue and now we are concerned that the new builders have just put something in (but not properly installed it) so they could have a little rock culvert to get to their property off of Covenanter Drive. I sent an email to Vic Kelson and Brandon Prince on Thursday, but never heard back from them. I am writing again because we would like this matter to be taken care of now before they get more involved with building and it is too late to fix the problem. I would appreciate if somebody would get back with me on this matter. Thank you.

open #170027

Sidewalk Requests

1101-1149 E Allendale Dr, Bloomington, Indiana, 47401

Case Date:
8/24/2019

Lacking accessible sidewalk ramps in Sherwood oaks neighborhood.

open #172030

Sewer Problems (Storm Sewers)

1101 W Ridgemont Ct, Bloomington, Indiana, 47401

Case Date:
3/20/2020

The entire street on Olive between Thornton and Miller has flooded with BLACK WATER yet again damaging 5 properties. The flooding is more severe due to the regrettable actions the city took to dump excess asphalt into the low point in the road. It's 2 am so I will not be photographing until dawn, but let me assure you, severe damage has been done by the city of Bloomingtons willful neglect of this area. We were promised a fix last year, and now during a quarantine we are flooded with BLACK WATER.

open #172031

Sewer Problems (Storm Sewers)

1101 W Ridgemont Ct, Bloomington, Indiana, 47401

Case Date:
3/20/2020

https://bloomington.in.gov/crm/tickets/view?ticket_id=167365 I just opened a new ticket for the most recent flood, but I am appalled by the response "I want to try something" neglectful attitude that has led to BLACK WATER flooding during a quarantine. We are unable to deal with this extent of damage without compromising ourselves and the community.

open #189210

Parks & Rec Buildings

1100 W 14th ST

Case Date:
6/30/2024

MAINTENANCE ISSUE: Uneven surface to the left of the kiddie pool entrance is a dangerous tripping hazard. Red paint is so faded as to be useless.

open #189211

Parks & Rec Buildings

1100 W 14th ST

Case Date:
6/30/2024

The ADA accessible parking sign for Mills Poop is hidden by a tree branch and hard to see. The pool driveway to reach this parking space is also blocked off by orange traffic cones. Painting the curb light blue by the accessible parking sign would help make it more visible and accessible.