Case Date:

1/9/1998

CONTRACTOR FOR SMITHVILLE TELEPHONE HIT WATER MAIN

Case Date:

1/8/1998

CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON 01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM. 01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.

Case Date:

11/14/1996

Ms. Green called. The property at 805 E. Grimes Lane has experienced bad tasing water for at least two weeks. The water tastes "dirty" or "muddy." The property may be in the name of John Musselman. Ms. Green is not sure whose name the service is in. I explained to Ms. Green about "lake turnover," but she would like to have lab contact her and run a test anyway. A copy of the complaint was faxed to Dillman for a lab test to be run.

Case Date:

11/1/1996

Ms. Rush called re. a bad taste in her water. She says the water has a "quinine" taste and has for about a week. Work was done on the street in front of her house, and she felt that this was due to that.

Case Date:

10/31/1996

Ms. Albright called to complain that her water has tasted bad for 3 weeks. She that it tastes "moldy." Ms. Albright further stated that she lives close to the "Y," and the water tasted the same there.

Case Date:

10/30/1996

Water has bad taste & odor.

Case Date:

10/30/1996

Taste and odor of water is bad. Tests performed by Dillman Lab all indicate water is of good quality. May be related to turn over of Lake Monroe waters.

Case Date:

10/9/1996

Problems intermittent since July 96 with brown/yellow water. Today water from hot side was brown. Test results toay (10/9/96)= mn .01/Fe .02 cold. Hot mn .06/fe.94

Case Date:

9/10/1996

Getting sediments from fawcets. Also white film on dishes. Water was sampled 0n June 6, 96. Checked OK. First complaint 6/5/96. T&D flushed area lines 6/5/96.

Case Date:

9/10/1996

Getting sediments from fawcets. Also white film on dishes. Water was sampled 0n June 6, 96. Checked OK. First complaint 6/5/96. T&D flushed area lines 6/5/96.