Case Date:

4/21/2003

Mr. Thompson called because he did not want to make unpaid sewer payments for his tenants at 724 W. Dixie and 2504 S. Rogers who did not pay bills.

Case Date:

4/15/2003

Ms. Bourke states she lives alone and could not use amount of gallons showing up on her meter. She requests an adjustment.

Case Date:

4/2/2003

Letter rec'd. from Mr. Lauer stating that he did not feel that he should be responsible for rent owed by former tenant, Jeff Barrett. Mr. Lauer says he did not receive notice of the 2-years bills and would like matter referred to USB for resolution.

Case Date:

10/15/2003

Complaint rec'd. in Spring of 2003 re. large bill for 2016 E. Viva Drive. Customer requested review by USB Admin. Subcommittee

Case Date:

2/25/2003

Letter to USB requested refund of irrigation payments made since meter was turned off and for revision of policy.

Case Date:

2/17/2003

Mr. Norris sent letter complaining about January & February bills, infrequent meter readings, and inefficient accounting system.

Case Date:

11/22/2004

Account in name of Sharyn Riley, but letter from James C. Riley, requested adjustment on account due to heavy watering of lawn in September in midst of dry spell.

Case Date:

11/19/2004

Customer would like adjustment on large bill due to watering during the month of September 2004.

Case Date:

11/19/2004

Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.

Case Date:

11/18/2004

Customer requested appeal for adjustment to bill due to heavy watering needed during Sept. 2004. Will be notified when next USB Admin. Subcommittee mtg. is held.