Case Date:

11/12/2025

Adding to the requests about the street lights, we noticed last night that all of the lights in the neighborhood seem to have been replaced with harsh white LED fixtures. At a minimum these need diffusers or something, the naked LEDs are very harsh and hurt the eyes of pedestrians. It would also be great if there were shields or something directing the light down, as currently they are unshielded. Honestly having the old lights back would be a massive improvement, but given how unlikely that is please consider these other mitigations. The light pollution from these lights is very unpleasant.

Case Date:

11/11/2025

Hello! I recently noted that the streetlight outside my house seems to have been changed out for a really horrible glaring and harsh cool-toned one. it was previously a lovely and classy warm shade of orange. can you confirm if this light was actually recently changed? hopefully i am wrong and it’s just malfunctioning somehow. if the city has in fact switched the warm toned bulbs for cool ones, is there a way to have it switched back? my street looks like a soviet prison camp now :( thank you!

Case Date:

11/11/2025

Was the streetlight at W Smith and S Jackson st recently replaced with an LED fixture? It is really excessively bright, there was nothing wrong with the existing streetlight. Please turn down the brightness of the light of at all possible, thank you.

Case Date:

11/15/2025

This is NOT a Duke light. It doesn't have a Duke number and is NOT on a Duke pole. The light is actually around the corner on Thornton Drive and does not work. The Thornton/Oxford intersection is very dark

Case Date:

10/27/2025

A big invasive bamboo plant is growing in front of this house

Case Date:

8/4/2025

Selling cars with out license, no sign permit, several in op cars with out license plates.

Case Date:

11/12/2025

This hole STILL 4" deep. I reported it back on 8/11/25 work request # 204832. It's ridiculous it's taking so long to repair it properly. If it's not repaired before next Wed. I'm notifying the Mayor's office & City Council.

Case Date:

11/18/2025

The sidewalk is broken and jagged and is a serious tripping hazard. My wife tripped on this sidewalk while running and received a huge laceration above her knee, which also damaged her tendon. This sidewalk is a serious lawsuit magnet.

Case Date:

11/18/2025

Walked through Switchyard again last night for the first time since my last report (11/7)- all the lights were still off, the whole stretch was still pitch black. I finally went through and wrote down the ID for every light that was out along the trails in this stretch. Every light starting at BL51 and ending with BL38 was out, as well as every light starting at SYP117 and ending at SYP108 (so SYP107 and down were on). I hope this helps you figure it out!

Case Date:

11/18/2025

Hello. We provide water at this address for the tenants (there are 3 units in this property) and they let us know they believe one of their trash bins has been stolen. Can this be replaced? If so, what does that process look like? Thank you! Kim Newton Orion Property Management for Van Hoy Properties