Case Date:

9/4/2002

customer called about the fire protection charge on a hydrant meter he has rented. He says he was only quoted the min. water service charge of 30.87 and not the additional 17.45 for the fire protection. I explained to him that the fire protection is a meter base charge for every meter. He still feels he shouldn't have to pay it since he says that amount was not quoted to him. He wanted someone with higher authority than myself to contact him.

Case Date:

12/17/1999

SEWER BACKUP

Case Date:

12/27/2007

can exceeds 35 gal

Case Date:

12/28/2005

Bags must have sticker attached. Must be tagged.

Case Date:

10/4/2005

no stickers on trash

Case Date:

3/30/2005

See brochure. Must have stickers on all trash. Recycling is not sorted. LDB Direct. Sanit.

Case Date:

3/30/2005

Recyclables & non-recyclables waste mixed. Items are not included in recycling program. Recyclable items not properly sorted. TOO much trash mixed in recycle SORT

Case Date:

3/30/2005

Other/recycling: Says not sure what they did wrong but recycles er not picked up. said did not get notice Yes notice left.

Case Date:

2/3/1997

#####N###

Case Date:

7/19/2004

Other/trash: Was not stickered has sticker now.