Case Date:

12/31/1997

T

Case Date:

12/31/1997

T

Case Date:

12/31/1997

Subscriber says he inadvertently missed paying his December bill by a few days and was charged a late fee of $3.50 on an $11.26 bill (the bill was low due to a TCI overbilling error the previous month). Understands he missed the due date but thinks it is ridiculous and unfair that he should be charged so high a fee on so small a bill. TCI took care of the billing misunderstanding.

Case Date:

12/31/1997

M,Y

Case Date:

12/31/1997

LOW WATER PRESSURE.

Case Date:

1/2/1998

P - Non-collected plastics C - Contaminated S - Not sorted

Case Date:

1/2/1998

RECYCLING/HIS COMPLAINT WAS TO LET YOU KNOW YOU ARE LEAVING PART OF HIS RECYCLABLES (CAN & NEWSPAPERS) AND THROWING THE BINS IN THE YARD. HE WASN'T REAL UPSET, BUT WANTS THE PROBLEM CORRECTED. THANKS

Case Date:

1/2/1998

RECYCLING/WHITE PAPER

Case Date:

1/2/1998

S

Case Date:

1/2/1998

S