Case Date:

9/7/2022

We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. We have addressed this issue on March 14th and this is the response we have received almost a month later on April 6th From: Katherine Zaiger <katherine.zaiger@bloomington.in.gov> Sent: Wednesday, April 6, 2022 5:01:13 PM To: Mihaela Lee <mihaelalee@hotmail.com> Subject: Re: [stormwater] 410 E Vernon Ave Mihaela, Thank you for checking in on this. We did have our crew go out and assess. They determined that they do need to do some trenching in this ditch to improve the issue. We have added it to our work order list and will get to it as soon as we are able. Thank you, Katherine On Mon, Apr 4, 2022 at 2:24 PM Mihaela Lee <mihaelalee@hotmail.com> wrote: Hello, I am writing back to follow up on the storm water issues we are having in front of our property. The crew came and assessed the situation on 03/14 but we have not heard anything else since then. I did not know if there is anything else we need to do. Thank you, Mihaela

Case Date:

9/7/2022

Lots of trash at the street. Trash and recycling can are over flowing at the street and trash bags are on the ground in front of cans

Case Date:

9/7/2022

Grass needs mowed, trash cans are out at road all the time, and there's stuff in the tree plot that's been there for a couple of weeks now.

Case Date:

9/7/2022

Tree needs trimmed. You can't walk down the sidewalk.

Case Date:

9/7/2022

Sofa & Futon cushion have been dumped in alley

Case Date:

9/7/2022

there are roots blocking the end of the waste water pipe from our house and that of our neighbor. Our pipe was backed up on Saturday and roto rooter came to look at the problem. They did what they could but this issue is on the city pipe. We would be grateful if someone could come and remove the roots asap as there is a real risk of the pipe becoiming blocked 9and the waste water flooding into the house and garage again) very soon. This issue has been reported perviously (with no response) and is now becoming a serious issue. Thank you for your help.

Case Date:

9/7/2022

Dead deer in the middle of High St near Queensway

Case Date:

9/7/2022

We are having trouble fitting all of our trash (non-recyclables) into one trash can. As a result, we are having to store trash in our house until the following week's pickup, leading to a horrible smell and bugs throughout the house. I am requesting out residence receives a second trash can for non-recyclable items. Thank you.

Case Date:

9/7/2022

There is very loud music coming from cars using the Exxon gas station at the corner of N Summit and W 11th st. Every night, cars park there and play very loud music for 10-15 minutes at a time. This happens almost every night, sometimes several times per night. It happens at midnight, or at 1, 2 or 3 am. The music can be heard from our bedroom and our house walls vibrate. This has become very uncomfortable as it wakes us up every time it happens. This is a noise violation since we can hear it from our home. Is there anything that can be done to stop this?

Case Date:

9/7/2022

There is no street lighting on W Cottage Grove Av, between N Summit st and N Alexander. We kindly request new street lighting for this portion of the street.