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City of Bloomington, Indiana

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open #210154

Parks & Playgrounds

528 S College AVE

Case Date:
4/24/2026

This water fountain next to Kroger on the bike bath is too close to this tree to be accessible, especially for a wheelchair to get to the water bottle fill side of the fountain. I can see this only being a larger access issue as the tree grows. The water bottle side would allow a user with one available hand to use the fountain, whereas the drinking sides need one hand to hold the bottle and one to push the button.

open #210882

Business

528 S College AVE

Case Date:
5/20/2026

Repeat accessibility issues with College Ave Kroger. They keep putting displays in the sidewalk going to both of their entrances. It is not accessible to make a wheelchair partially roll across the ramp in order to enter their store. I have reported to employees multiple times about several different seasonal displays, but they keep putting new displays back out there in spots that make their entrance inaccessible.

open #210935

Traffic Related Complaints

528 E 7th ST

Case Date:
5/22/2026

Two lanes on Indiana Avenue seems excessive. There is never a lot of traffic here. I was in the left-most lane at Indiana Ave and 7th Street, and someone driving turned left from the right lane. I see this often because people don't know they are on one-way streets. It'd be easier if this is only one-lane northbound.

open #210872

Trash

525 S Woodlawn AVE

Case Date:
5/20/2026

Trash cans are not put away after trash pickup on Woodlawn between Hunter and 2nd

open #210441

Blocked Street

508 N Adams ST

Case Date:
5/2/2026

Property owner is framing off what is an alley for use by I don’t know what

open #210730

Biking & Walking

508 N Adams ST

Case Date:
5/14/2026

The unimproved city owned right of way of Alexander St, between 10th St and the B-Line, has recently been occupied by neighbors. The right of way is used as a walking route by the neighborhood in conjunction with the B-Line. It hasn't escalated to conflict yet, but it is currently a little awkward. Adams St is a lot less pleasant to walk on than Alexander. Adams is noisy with car traffic, often cluttered with trash cans, very unpleasant in the rain and utterly unusable in the snow when the snowplow plow the snow out of the street onto the sidewalk. There's plenty of on street parking on 10th. The unimproved route is a bit muddy in wet weather, and it would be good if there was a sidewalk connecting the street network with the B-Line (much like the B-Line - Butler Park connector on the southeast side of the railroad overpass over the B-line). While the route on the Alexander ROW (on the west side of Rick's Towing lot) needs to be defended, if a connector is to be codified in asphalt, the Summit St ROW (on the east side of Rick's towing lot) would be better and serve more people (especially because of the walkway on BHA property between 11th +12th Sts, west of the the gas station and the Boys and Girls Club) if a connector was to be built.

open #206838

Water Utility Billing Problems

503 W Hoosier Ct Ave

Case Date:
11/17/2025

We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship. At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control. Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to: $250 for August $936 for September $922 for October We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution. To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment. Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford. We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.

open #210681

Blocked Sidewalk

502 E Kirkwood AVE

Case Date:
5/12/2026

Blocking the public right away again. Fine them.

open #202513

Fire Hazards

500 S Park Ridge RD

Case Date:
5/6/2025

Broken landscaping light across from the bus stop.

open #209871

Nuisance Lights

48 Knightridge Manor Apartment

Case Date:
4/10/2026

I contacted the property manager and she said that this light could not be shielded or dimmed or adjusted for "safety". I would like to see if this is something that would constitute a light violation for the city so that it could be adjusted. I made a previous request about this light due to it shining into our bedroom window after a tree was cut down which had been blocking much of the light. Is there something that could be done?