Case Date:

2/10/2025

In October, when fiber optic line was being laid in our neighborhood, the installers inadvertently ran it through our sewer line. A few days later, the breached line backed sewage into our house. We hired plumbers to snake and inspect the line and we were able to see the blockage was caused by the fiber optic line. The fiber optic installers created a patch around our sewer line, but we were stuck with a $700+ plumbing bill. We feel that the fiber optic line installers should reimburse us for the plumbing bill, but can’t connect with anyone. A guy named Mike Nally, who seemed to be a supervisor, took our info and pics of the problem and promised to pass them on, but we’ve never heard from anyone. Can you connect us to someone who can arrange for us to be reimbursed? I have tried to attach a photo of the bill as well as of the camera shots of the blocked sewer line.

Case Date:

10/25/2021

Trash was not collected on our street (600-700 block of South Rose Avenue) today (Monday Oct. 25). Collection is requested since many of the trash bins on this street are small and may not be able to hold 2 weeks of trash.

Case Date:

12/26/2019

Billing is wrong for the past 2 months

Case Date:

12/26/2019

corner of Village and Loroy - the street sign has been down for about a month. It fell over in the wind.

Case Date:

7/25/2018

Caller complained about the entire length of Washington Street between 1st Street and Dodds (particularly the segment from 1st Street to Wylie). Claimed both of sides of street were problems.

Case Date:

1/16/2017

Big pothole in Washington between Wylie and dodds.

Case Date:

8/3/2012

lots of crap in the back yard. you have to go down Wylie. caller is trying to sell his house and the prospective buyer did not like what they saw

Case Date:

8/14/2012

Case Date:

3/27/2013

trash in this yard, complained about it last year

Case Date:

9/2/2013

please sort