Case Date:

3/26/2026

I spoke with a Brittany but before I could respond she closed the case number. Dear Audrey Brittingham, Thank you for your response regarding Case #209518. I would like to request that someone visit the site to inspect the designated smoking area and the cigarette disposal containers. Because the apartment complex has established a permanent smoking area immediately outside this non-smoking building, violations are constant and can be observed at any time. The police have responded to this location multiple times due to fires caused by smoking. They informed me that this is a government or HAND (Housing and Neighborhood Development) issue; however, each time I report it, I am referred to a different department. Is it possible for a representative to see this firsthand without me calling the non-emergency line? Additionally, would the Health Department be able to assist, or is there another official who can verify the proximity of this smoking circle to the building? I have numerous photos available to provide as proof if needed. I look forward to your guidance on who can specifically address this ongoing safety concern. Best regards, Jessica Hanna

Case Date:

3/26/2026

I spoke with a Brittany but before I could respond she closed the case number. Dear Audrey Brittingham, Thank you for your response regarding Case #209518. I would like to request that someone visit the site to inspect the designated smoking area and the cigarette disposal containers. Because the apartment complex has established a permanent smoking area immediately outside this non-smoking building, violations are constant and can be observed at any time. The police have responded to this location multiple times due to fires caused by smoking. They informed me that this is a government or HAND (Housing and Neighborhood Development) issue; however, each time I report it, I am referred to a different department. Is it possible for a representative to see this firsthand without me calling the non-emergency line? Additionally, would the Health Department be able to assist, or is there another official who can verify the proximity of this smoking circle to the building? I have numerous photos available to provide as proof if needed. I look forward to your guidance on who can specifically address this ongoing safety concern. Best regards, Jessica Hanna

Case Date:

3/26/2026

I'm sorry NOT BRITTANY but Audrey.. Dear Audrey Brittingham, Thank you for your response regarding Case #209518. I would like to request that someone visit the site to inspect the designated smoking area and the cigarette disposal containers. Because the apartment complex has established a permanent smoking area immediately outside this non-smoking building, violations are constant and can be observed at any time. The police have responded to this location multiple times due to fires caused by smoking. They informed me that this is a government or HAND (Housing and Neighborhood Development) issue; however, each time I report it, I am referred to a different department. Is it possible for a representative to see this firsthand without me calling the non-emergency line? Additionally, would the Health Department be able to assist, or is there another official who can verify the proximity of this smoking circle to the building? I have numerous photos available to provide as proof if needed. I look forward to your guidance on who can specifically address this ongoing safety concern. Best regards, Jessica Hanna

Case Date:

3/28/2026

There was a small fire 2 days ago started in the grass area of property of Governor Park Apartments and the trailer Court area. Its a smoking area where people go out to smoke. I live near there but not at the apartments. I see people who sit in chairs and use a green tin to put there smoke out and the butts are never put out. There was a guy passed out drunk at the can then later it started fire. The can was smoldering. It does almost every night and it's right in the parking lot of the apartments so I don't know how this is legal because it's near a apartment complex. Fire department comes when called but the fires DONT STOP. The can is not a proper cigarette extinguisher and it's has been an ongoing problem that I'm afraid it's going to start field on fire that goes into my property.

Case Date:

12/8/2020

I am currently attending the virtual City of Bloomington Board of Park Commissioners meeting via Zoom. I am disappointed by the city’s negligence to make this meeting more accessible for those with hearing barriers. Why don’t ALL virtual city meetings have closed captions and/or live signing?


Case Date:

9/30/2025

Overhanging branches from a tree. They hang so low that they strike cars.

Case Date:

4/3/2026

Are electric bicycles allowed on the 7-Line? Several times I have been nearly knocked over on my bicycle because a speeding electric bike zooms past without any warning going about 30 mpg. Seems like the bicycle-designated lanes should be for non-motorized vehicles.

Case Date:

4/7/2026

Elevator repair for 6-8 weeks. Zero compensation. Tenant is 90 years old and uses a walker.

Case Date:

4/9/2026

The image is one of the sycamore trees planted along Madison, where the planter space is being outgrown. It appears that the metal sides of the box could be removed, and some bricks as well, to give the trees space to continue to grow. The trees are really an asset, and I hope that the arborist team can help keep them healthy. Just FYI!

Case Date:

4/10/2026

I contacted the property manager and she said that this light could not be shielded or dimmed or adjusted for "safety". I would like to see if this is something that would constitute a light violation for the city so that it could be adjusted. I made a previous request about this light due to it shining into our bedroom window after a tree was cut down which had been blocking much of the light. Is there something that could be done?