Case Date:

6/15/2026

There is a lamp post with a large hole at the base that looks to be eroding.

Case Date:

6/10/2026

Two Bird scooters were abandond on the sidewalk in front of our house last week. My husband filed a report on August 8 and spoke to someone at HAND, who submitted the information, and it was assigned to Jeffrey Jackson. My husband left several messages to Jackson's office over a period of a couple of days to let him know the scooters were still there. Eventually, only one of the scooters was picked up even though they were parked next to each other. As I'm writing this, the scooter is still there. I am concerned because parking a scooter on a sidewalk is a violation of the Americans with Disabilities Act. If nothing is done today, I will contact the Mayor's office with my concern.

Case Date:

6/10/2026

Stop sign post seems to have been hit by a car and is broken at the base. The one at the southeast corner of Madison and Watson. Sign is still up but tilted and about to fall over. Needs to be replaced.

Case Date:

6/10/2026

Two Bird scooters were abandond on the sidewalk in front of our house last week. My husband filed a report on August 8 and spoke to someone at HAND, who submitted the information, and it was assigned to Jeffrey Jackson. My husband left several messages to Jackson's office over a period of a couple of days to let him know the scooters were still there. Eventually, only one of the scooters was picked up even though they were parked next to each other. As I'm writing this, the scooter is still there. I am concerned because parking a scooter on a sidewalk is a violation of the Americans with Disabilities Act. If nothing is done today, I will contact the Mayor's office with my concern.

Case Date:

6/4/2026

Following the west second street water project our easement tarmac to my office has been destroyed. Please send someone out to repair.

Case Date:

6/4/2026

Lamp post 167 on B-Line has a needle on the ground to the left of it that needs disposed

Case Date:

6/2/2026

The storm drain that was repaired last year washed out on first significant rain this spring. It's a deep crack in the concrete that goes down quite a way and could pose a risk to children in the area. Its right where the storm drain goes under Post road.

Case Date:

6/1/2026

Homegoods is double-stacking their shopping carts and making the sidewalk not accessible. Can't safely go to the left of the post because of the ramp, the right of the post is too narrow for be accessible

Case Date:

5/18/2026

MONDAY, MAY 18, IT IS POURING RAIN. THERE IS A HANDICAP PARKING SPACE AT THE CORNER OF KIRKWOOD AND WASHINGTON. THE STREET AND THE SIDEWALK ARE FLOODED. THERE IS NO PARKING METER. INSTEAD THERE IS A HARD-TO-READ SIGN ON A POST, DETAILING HOW TO PAY FOR SAID PARKING SPACE. REALLY? HOW IS A HANDICAPPED PERSON EXPECTED TO EXIT A VEHICLE IN POURING RAIN, NAVIGATE A FLOODED STREET AND SIDEWALK, HOLD AN UMBRELLA IN ONE HAND, AND SIMULTANEOUSLY INPUT THE REQUIRED INFORMATION INTO THEIR PHONE? SERIOUSLY? IT WOULD HAVE BEEN SO MUCH EASIER AND SAFER TO USE A PARKING METER. HOW ABOUT INSTALLING A PARKING METER SO HANDICAP FOLKS GOING TO THE BUSKIRK-CHUMLEY THEATRE AREN'T RISKING LIFE AND LIMB JUST SO THE CITY CAN GET A COUPLE OF MORE BUCKS? BETTER YET, WHY NOT MAKE THE HANDICAPPED PARKING SPACES FREE??? I WELCOME A RESPONSE. OF ANY KIND. SOONER RATHER THAN LATER. POSSIBLE? THANKS. WILLY LEDÓN

Case Date:

5/18/2026

Virginia Creeper obscuring signage. It's grow inside and through the post, so is difficult to remove. Corner of Wylie and Washington.