Case Date:

10/15/2003

Customer wrote to complain about personnel in Cust. Rel. office and about delinquent bill for a former tenant at 605 N. Fairview (Beatrice Brinkley).

Case Date:

9/19/2002

Received letter from Ms. Moran to complain about bill of $126.16. She feels that this it too high and sent check for $40.00 in payment. Check was given to Cust. Rel. to post as partial payment.

Case Date:

8/21/1997

Re: Acct # 8790-56-001-0817559. Subscriber says she received bill which she doesn't owe. Says bill was paid, she moved July 25, TCI office "wouldn't shut off the cable". Sibscriber did not provide copy of bill. See letter attached.

Case Date:

7/1/1997

"Business Office Space Available" sign illegally posted