Case Date:

4/11/2024

Small (~7" diameter) metal access cover (valve down there?) labeled "Water" in the middle of 10th street on the east side of the intersection with Dunn is damaged, completely missing the central portion of the lid and creating a hazard if someone steps in it or a small animal falls in. There is also another one with nearly an identical problem (or completely missing) about 50 feet west at the intersection of 10th and a funny little road named "Prow".

Case Date:

4/11/2024

When we already have a flood watch, and now warning, please don't have City staff fill up their Vacall water trucks with a hydrant without a tight seal, spraying water for a long period of time and creating even more of a wet flooded mess for the yard.

Case Date:

4/9/2024

Water runoff alarm sounding @10:56 PM on 4/9/24

Case Date:

4/8/2024

Drainage ditch across street is so full of leaves & tree branches, the ditch is filling up with standing water when it rains. There's no water flowing wherever it's supposed to flow.

Case Date:

3/26/2024

Last week there was a water main issue on N Kinser Pike very close to the entrance of Upper Cascades Park. There is a deep cut made in the pavement as you are driving N that will make you get new tires and an alignment. The signage is good but that doesn't go far enough. THE HOLE NEEDS ABOUT 4 INCHES OF FILLER AND SMOOTHED. THANKS. I'd say we could bury some evidence in it..but I'm not sure that's a good idea. Because I live next to Cascades Golf Course and many, many people drive that portion of Kinser Pike please HURRY UP..

Case Date:

3/14/2024

Near the alley way at 401 N Dunn water does not drain properly and builds up with gravel and dirt making it difficult for handicap travel. 8th Street has been paved over so many times that drainage is impaired. There is quite a bit of debris there now and this holds a lot of water during a rain event. Finally the alley has been patched a little but it is in pretty bad shape and needs redone. Thank you; Dave Kamen

Case Date:

3/8/2024

Before you even begin, yes, I am aware of the area indicated is not part of your responsibility, but everything that is causing the issue is coming from City side. If I may, I’m very grateful that the city sand, salt, plow trucks pass this way each snowy icy day. But now the sand is making its own Sand-Bar. Which in turn, causes water to run across the road and wash out the opposite side. ( not a good thing for those of us that live on the opposite side) If I may request the street sweeper to pass aggressively directly in line with the building that is opposite to the address of 1604 Weimer Rd. that would be amazing. And since I’m pushing the envelope, could the driver of said sweeper, just continue to connect the last 100-yards onto Sudbury Dr. and score those brownie points with your neighbors. As always, please and thank you. Randy Craw

Case Date:

3/5/2024

There appears to be a broken water main because water has been rising to the surface on my property the past 5 days. My front north sidewalk (photo attached), east sidewalk, and south concrete garage floor have been soaked for the past 5 days. My basement is dry and no pipes are leaking in my house. I live next to the lane that has a main water pipe underground. Please check this out as soon as possible. Thank you, Elida C. Behar March 5, 2024

Case Date:

2/25/2024

Part of the city-maintained Hunter footpath between Eastside Drive and Mitchell is submerged by an overflowing spring that has flowed under the footpath for more than 30 years of my personal experience. The pipe which carries the spring under the footpath is apparently silted up and needs to be reopened. At present, the foot path is impassable for pedestrians due to the amount of water on the path.

Case Date:

2/14/2024

Grandview Hills Neighborhood Association report for sewerage on 3617 Post Rd. This report is on behalf of our neighborhood. I have been in contact with Shian'ah Cox at the Health Department regarding a sewer leak on Dec 18, 2023. She came out to take a test. She let me know that the she needed assistance from the Water Utilities to give her access or for them to take the test themselves. As of yesterday Feb 13, 2024 she let me know that she still has not heard back from Water Utilities on steps taken, testing, or results. Our neighbor, Bruce Johnson looked back through his emails and notes to offer other timelines to help give some background on what he has been noticing and who he has contacted. "I contacted Alex Gray with the City on 9/25/23 and alerted her to the problem on Post Road. I called her again on 12/5/23. She told me that she remembered the issue and had taken photos of it on her first visit. My notes show that I first identified the leak in April when I noticed liquid around the flower pot (fiber optic access). The problem was caused by the original fibre optic contractors who were first on site in November of 2022. I have been in contact with ALL of the AEG sub-contractors when they started working in our area again in November of this year. I have contacted Hoosier Fiber networks field supervisor Luis Medina on at least 3 occasions by calling him on his cell phone. In addition I have spoken with Russell Lo (AEG supervisor for the work in our area) 2 or more times about this issue. All of the conduit in our neighborhood that was installed in 2022 was abandoned (left in the ground) and all new conduit was pulled in. None of the subs wanted to repair the problem as they did not cause it. Russell Lo told me some weeks ago that "it was repaired". Indeed the flower pot was reset when the new conduit was installed--but it rapidly filled up with effluent. I understand that you have contacted the City Health Department and that they will test the liquid for fecal bacteria. I have attached photos of the liquid in the flower pot plus the site that I took today. In addition I took a photo of the abandoned conduit on Post Road to the East of 3617 near the intersection of Meadowlark. The liquid drains into that abandoned conduit and it has been full for over a year. The street is platted for a width of 40 feet and the flower pot HAS to be on City property. I have personally witnessed liquid bubbling up and out of the flower pot. I believe that the residence is using a pump to get the waste water up to the sewer. Should anyone have further questions they can email me. Bruce W. Johnson" We need follow up on this problem. The photos can be shared by email on request. Thank you, Gillian Field