Water Utility Billing Problems
317 E Wylie ST
- Case Date:
- 10/8/2024
My water bill is charging us for over 33k gallons of water used last month which did not happen. We had maintenance check for leaks and they saw nothing so we believe there is an issue with the meter
Water Utility Problems
1312 S Lincoln ST
- Case Date:
- 8/18/2023
My water utility bill has been paid and I still have yet to get my water cut on. It’s been two days now. Me and my roommates are in school and we are in need of washing ourselves and our clothes. Please make this an urgent matter.
With kindness,
AG
Parks & Rec Buildings
1020 S Woodlawn AVE
- Case Date:
- 7/24/2023
The Bryan Park pool is looking a little rough. Both of the larger water slides have graffiti on the inside that you see when you go down them. There are two mushroom-like water features in the Limestone Lagoon: one doesn't spray water anymore and the other is missing its top. The women's locker room has peeling paint and felt damp and grubby. This pool is arguably the best in town, but it is sorely in need of a refresh.
Parks & Playgrounds
1001 S Henderson ST
- Case Date:
- 4/13/2023
The water fountain right by the Basket ball court is sticking on with water running
Parks & Rec Buildings
1020 S Woodlawn AVE
- Case Date:
- 8/7/2022
Lifeguard on duty lacks much focus on swimmers in the pool. For example, she has been thoroughly engrossed in her water bottle for the last 15 minutes: taking off the lid, gazing inside it, drinking from it, gazing inside it again, staring at the lid, taking another drink, etc. Fortunately, most lifeguards at Bryan Park pool are very attentive to their safety responsibilities.
Illicit Discharge (Storm Sewers)
1020 S Woodlawn AVE
- Case Date:
- 6/28/2022
On May 4th, 2022 I was taking a walk through the park when I noticed a chemical-type smell lingering near the stream that flows east to west through the middle of the park. When I went to investigate the source of the smell, I was alarmed by an opaque milky white substance contaminating the flowing stream. It also seemed to be the source of the smell. I followed the contamination upstream and traced it to a white PVC pipe that appears to originate from the Bryan Park pool facility. There was also particulate settling in the water where the pipe drains into the stream.
Immediately after that I walked to the pool facility and confirmed with two city workers that the pool does indeed drain directly into the park's stream. They also told me that they were directed to power-wash the pool area and the resulting material was discharging directly into the stream via the PVC drainage pipe. Further, other city workers have confirmed with me that the pool water itself gets drained into the stream annually. I am not sure if this is legal - and if it is legal, it is certainly not environmentally sound. The material that is draining into the stream is very likely environmentally harmful.
Potholes, Other Street Repair
1022 S Grant ST
- Case Date:
- 4/13/2022
Our alley way floods when there are heavy floods. The neighbors who share this alley are concerned and ask for the city to assess this situation and find a solution. Please contact me for more information. One of the neighbors has a video to share of the water flow. Thanks
Potholes, Other Street Repair
1022 S Grant ST
- Case Date:
- 4/13/2022
Our alley way floods when there are heavy floods. The neighbors who share this alley are concerned and ask for the city to assess this situation and find a solution. Please contact me for more information. One of the neighbors has a video to share of the water flow. Thanks
Sewer Problems (Storm Sewers)
1105 S Washington ST
- Case Date:
- 7/8/2021
The low area of this block (1100 South between Washington and Lincoln) is in the old alley and is first flooded by the overflowing ditch along Davis Street and then water continues to flow up from damage pipe clean outs even when water in the ditch has lowered. The water peaked at about 1 foot higher than shown in the attached picture. There is a storm sewer manhole behind this garage, but no inlets are nearby. Is sanitary sewer infiltration to blame for this? Would fixing the clean outs lead to backups inside homes?
Water Utility Problems
1204 S Park AVE
- Case Date:
- 6/25/2021
No running water for residences on Park Avenue between Grimes and Hillside.