Case Date:

7/5/2025

Water quality has gotten extremely bad the last week. We (Starbucks store #02387) monitor our water filtration system regularly and normally need to change the filter every 3-4 months (filters are rated to last up to 6 months but they ask us to change them once they become "latte colored"). Saturday 6/28, we found that our water filter was nearly completely black despite being only 1 month old. We changed the filter on Sunday 6/29 and within 24 hours it had already turned "latte colored" (tan). By Tuesday 7/1, it had already turned a dark brown and we had our water filtration system contractor Icee come out and check over the system, run a refresh, and change all changeable parts. Today, Saturday 7/5, the filter is back to being a dark brown color. We are concerned about what is in the water coming through our system and for those around us consuming tap water.

Case Date:

11/14/2024

Tap water is very murky, reddish in color.

Case Date:

11/7/2024

Calcium deposits in the water are coming in the water lines. Please replace filter at meter.

Case Date:

7/11/2024

After this last boiled water advisory I am having the same problem as I did after the first one that happened a couple of months ago--still after a couple of weeks my water has a brown particulate in it that coats my toilet bowl and clogs my Brita filters. Please help!

Case Date:

2/28/2025

Cold water from tap faucet coming out brown/yellow. Glass on left from tap, glass on right from fridge (filtered).

Case Date:

4/9/2025

Cold Tap water is brown, ran for few minutes with no change.

Case Date:

10/15/2018

Water quality change after city changed water system recently; both my roommate and I have been having problems with our skin. We are over by Lincoln and 10th street

Case Date:

11/30/2024

Over the past months we have been experiencing too much sediments in the water. We have reported this last year and it improved a little bit. However the issue is getting worse and worse over time. And now, today there is not even water.

Case Date:

6/21/2025

Whole house water pressure is low/weak. Current water bill doesn't show an increase in water usage. Wondering if there is an issue elsewhere impacting pressure?

Case Date:

2/2/2025

Our water has had a sudden change in taste and odor. It literally tastes likes dirt.