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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #166965

Water Utility Billing Problems

1110 S Park AVE

Case Date:
1/4/2019

We had our landlord come and check out the house and they didnt find any leaks. We’ve been gone all month so there’s no way we could’ve used that much water. What can we do to ensure that we don’t have to pay a huge bill for water we couldn’t have used? Thanks

closed #170668

Water Quality

1111 N Jackson St, Bloomington, Indiana, 47404

Case Date:
10/9/2019

I noticed our water is cloudy today - I noticed it in the toilet then in the restroom sink.

closed #33763

Water Utility Billing Problems

1115 N College AVE

Case Date:
11/12/2004

Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.

closed #169805

Other

1211 E Prairie DR

Case Date:
8/10/2019

No water!

closed #171253

Water Quality

1213-1281 W 2nd St, Bloomington, Indiana, 47403

Case Date:
12/18/2019

All the water in town smells and tastes of chlorine. I notice this happens every few weeks, During which I am unable to drink the tap water as it makes me actually feel ill. What is going on?!

closed #39815

Water Utility Billing Problems

1305 W 6th ST

Case Date:
8/25/2003

Customer does not feel her water bill could be $68.76 for 1 month. She would like her account reviewed by USB Subcommittee.

closed #171160

Water Utility Billing Problems

1305-1719 W That Rd, Bloomington, Indiana, 47403

Case Date:
12/7/2019

My water bill seems abnormally high (2-3 times higher than any bill I've received the last few years). I saw the article in the Herald Times concerning residences on the south side who were billed incorrectly, which appears to be my case. I'm not sure if this is the proper place to report this, but would appreciate any information you can give me. Thanks! Wayne Huck 4014 S Crane Ct

closed #171237

Water Quality

1320 E Elliston DR

Case Date:
12/16/2019

our water has been very cloudy for over a week now

closed #169545

Other

1350-1364 E 10th St, Bloomington, Indiana, 47405

Case Date:
7/25/2019

Hello, I have made a written suggestion today related to the requirement to be present in your Utilities premise (or file a paper form) to request a transfer of billing for water services. I suggested we should be able to do this online... I had to deal with the same issue today at Duke Energy (tenant left and needed to transferred billing back to me, the landlord). They told me of a very useful process they have setup called "auto turn-on", which lets them know that whenever a tenant requests a turn off, they should actually transfer the service back to the landlord instead of turning it off. I suggest you do the same thing for the water service! Thank you.

closed #166429

Water Quality

1512 S Clifton AVE

Case Date:
11/5/2018

In December 2017 our water supply line to the house from the street was replaced. About two weeks ago, we started noticing black material coming out of the tap that supplies our bathtub. Then our kitchen sink water pressure started to decline; I opened up the faucet nozzle and found similar particles. The problem with the tub water has persisted now for some weeks and I'm concerned for our health.