Case Date:

6/28/2022

On May 4th, 2022 I was taking a walk through the park when I noticed a chemical-type smell lingering near the stream that flows east to west through the middle of the park. When I went to investigate the source of the smell, I was alarmed by an opaque milky white substance contaminating the flowing stream. It also seemed to be the source of the smell. I followed the contamination upstream and traced it to a white PVC pipe that appears to originate from the Bryan Park pool facility. There was also particulate settling in the water where the pipe drains into the stream. Immediately after that I walked to the pool facility and confirmed with two city workers that the pool does indeed drain directly into the park's stream. They also told me that they were directed to power-wash the pool area and the resulting material was discharging directly into the stream via the PVC drainage pipe. Further, other city workers have confirmed with me that the pool water itself gets drained into the stream annually. I am not sure if this is legal - and if it is legal, it is certainly not environmentally sound. The material that is draining into the stream is very likely environmentally harmful.

Case Date:

10/9/2019

I noticed our water is cloudy today - I noticed it in the toilet then in the restroom sink.

Case Date:

12/18/2019

All the water in town smells and tastes of chlorine. I notice this happens every few weeks, During which I am unable to drink the tap water as it makes me actually feel ill. What is going on?!

Case Date:

12/16/2019

our water has been very cloudy for over a week now

Case Date:

11/5/2018

In December 2017 our water supply line to the house from the street was replaced. About two weeks ago, we started noticing black material coming out of the tap that supplies our bathtub. Then our kitchen sink water pressure started to decline; I opened up the faucet nozzle and found similar particles. The problem with the tub water has persisted now for some weeks and I'm concerned for our health.

Case Date:

7/26/2022

Hello. I am currently renting a duplex unit at 1701 S Buffstone Ct. Per my landlord, the city is responsible for maintaining the ditches that line E Thornton Dr. There is a lot of debris in the ditches at the moment. When it rains a lot, the ditches fill up with water, and sometimes overflow. Can you please clean up debris from the ditches that line the cul-de-sac? With renting a property, I am not eligible to purchase flood insurance, and so I would greatly appreciate your attention to this matter. Thank you!

Case Date:

11/8/2018

My water suddenly started having an orange tint. I notice when I was filling up my dog's water. The water went from clear, then changed to a light orange tint. I noticed around 9:00pm 11/8/2018

Case Date:

7/31/2022

There are multiple areas of stormwater runoff and pooling occurring on my property due to the development and ensuing increased runoff produced by the adjacent property at 910 N Madison St. My observations of increased water on my property come from regrading of the property to be higher than mine, a capped drain, building on the N-S alleyway that used to serve as a way for runoff to flow to the street, and redirection of water onto my properties via gutters, tubing, and installed drainage flows that direct onto my property on the north and northeast side of the 910 N Madison property. This has caused flooding in my basement, yard, and driveway that was not there prior to the redevelopment of this property and the vacation of the alley. I have more photos of where the stormwater drainage from this property is deliberately directed onto my properties, but am not able to upload them here due to the limit of one photo. All of lots surrounding this home are now on the market for development at an increased density. My concern is for my current situation and for the increased drainage issues that will come from further densification without mitigation to protect me and my surrounding neighbors. I would appreciate someone to come out to my property to see the current situation and drains installed by the City that are not functioning to protect my properties at 317 W 14th and 920 N Madison from damage by stormwater runoff.

Case Date:

6/19/2021

As commonly done when the storm drain is cleaned they dump the debris into the yard which ends up killing the grass I was told that when they clean the drains they're supposed to take the debris with them. I'd appreciate it if they would I've been fighting keeping grass growing here and when the water goes fast if there's no grass growing it takes the topsoil. Thank you

Case Date:

6/22/2021

Illegal Dumping in Drainage Easement and Common Conservation areas in Gentry South- Course construction sand (over 100 square feet and up to 10" deep) plus tree brush and other mulched woody material, large insect ridden sawed cut logs (including 47" logs), small rock and trash items have been dumped into the drainage easement area behind my house. The area that serves to hold flood water is being filled in, invasives are taking hold where the sand is, and the large debris is damaging trees. I know the area was free from this for at least 6 years prior, even during record water flow. The first occurrence was in early April 2020 and happened again the next year during early April 2021. These dumps are sudden. It was free of more sand at the end of March. Then, a week later there was suddenly a large dump of sand again. I was quoted $4,000 to remove the first dump of sand. Additionally, someone has dumped what looks like yard mulch/waste twice in this neighborhood’s Common Area/Conservation Easement.