Sidewalk & Curb Complaints
109 E Allen ST
- Case Date:
- 6/29/2025
Sidewalk that crosses driveway is broken up. Looks like it was broken up for water service line work. Some asphalt was placed in the driveway but sidewalk was left as gravel/sand..
Water Quality
1147 W Twin Oaks RDG
- Case Date:
- 7/5/2025
Water from the tap is very cloudy and dirty. It leaves a ring in my bath tub.
Utilities Construction
1205 S Collinswood DR
- Case Date:
- 12/10/2022
My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.
Water Quality
1701 S Knightridge RD
- Case Date:
- 7/5/2025
Yellow water
Water Quality
2426 S Spicewood Ln
- Case Date:
- 6/27/2025
There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.
Water Quality
2426 S Spicewood Ln
- Case Date:
- 6/27/2025
There is an odor in my water I don't usually smell I have aldi had stomach issues the past few days.
Water Utility Problems
2614 E 3rd ST
- Case Date:
- 6/27/2025
Busted water/irrigation pipe in the landscaping bed at the German American Bank is spouting a small stream of water into the air. It’s on the western side of the bank.
Water Quality
2912 S Forrester ST
- Case Date:
- 6/28/2025
We have a whole home canister filter that attaches to the city water supply as it enters our home. We changed this filter 25 May 2025. Today, we noticed the filter is absolutely black. We have previously gone 3+ months with only the slightest discoloration and minor particulate matter. What happened? Why were residents not better notified? Was this a known issue?
Water Utility Problems
3472 S Wickens ST
- Case Date:
- 6/27/2025
I had a concrete company come out to level a large dip/crack in my driveway. They said they couldn't do it because there was a water leak at the front, before it hits my meter, which has to be repaired before they can fix the concrete. Can you please send someone to confirm?
Potholes, Other Street Repair
611 W Guy AVE
- Case Date:
- 7/1/2025
Road deteriorating in this area of Rockport Rd/Guy Ave, there are several large potholes getting bigger by each rainy day. Long term, this area has really bad drainage, with many of the storm drains above the level of the road so water runs right around them and collects further south in a dangerously large puddle, in the vicinity of 2225 S Rockport road.