Case Date:

3/3/1998

Customer referred to SG by Mike Hicks. Customer advised Mike Hicks she has "rocks/sediment" in water at her residence.

Case Date:

4/21/1997

Customer is experiencing yellow water. Water quality at customer's service is being affected by sediment stirred up by installation of new lines around Griffy Plant.

Case Date:

3/26/1997

dirty water, THIS WAS TAKEN BY CONTROL, AFTER HOURS CALL

Case Date:

3/26/1997

dirty water, THIS WAS TAKEN BY CONTROL, AFTER HOURS CALL

Case Date:

1/13/2000

Ms. Kent called to report that her water has been cloudy for approx. 2 weeks. It clears up somewhat when she lets water run. She does not want to let water run a lot for fear of running up her bill. She would like someone to flush hydrant to see if water clears up. If it doesn't, she would like test run to see if water is okay.

Case Date:

12/7/1999

DIRTY WATER

Case Date:

8/26/1998

Customer is experiencing a musty taste in water. Requested CBU flush hydrant at his address. Customer says he has experienced this before and has received adjustment to his monthly bill for flushing. SG advised if this has been done in the past we will adjust bill this time also.

Case Date:

9/6/2000

Water has had brown color since July.

Case Date:

7/8/1999

Customer called to complain that they had filled their swimming pool and the water was brown. SG advised customer there was hydrant flushing in progress in his area.

Case Date:

10/31/1996

BAD ODOR IN WATER. ALSO BAD TASTE