Customer is experiencing a musty taste in water. Requested CBU flush hydrant at his address. Customer says he has experienced this before and has received adjustment to his monthly bill for flushing. SG advised if this has been done in the past we will adjust bill this time also.
The City paved the streets in this area. This caused the street to be raised causing the water to run off onto his property. The water backed up to his property and has caused his basement to flood. The cost to clean up this mess is approximately $6,000.00. He doesn't want to clean it up and then have the same thing happen again the next time it rains.
Street drain in front of her house cannot handle flow of water even when cleaned out. this is a longstanding problem and she wants a more effective one put in by the city. Please inform Council member Jason Banach, 337-0204, of what is planned to solve this problem and keep him updated.
Customer referred to SG by Mike Hicks. Customer advised Mike Hicks she has "rocks/sediment" in water at her residence.
LOW WATER PRESSURE
DIRTY WATER
DIRTY WATER. HAD WASHED WHITE ORGANDY TABLECLOTH AND IT HAS BROWN RESIDUE.
Customer is experiencing yellow water. Water quality at customer's service is being affected by sediment stirred up by installation of new lines around Griffy Plant.
DIRTY WATER.
MRS. RICE HAS BEEN DEALING WITH THE ENGINEERING DEPARTMENT FOR ABOUT A YEAR AND A HALF. SHE KNOWS THAT THERE HAS BEEN TURNOVERS, BUT WOULD LIKE TO KNOW WHERE HER COMPLAINT STANDS NOW. THE WATER DRAINS ON HER PROPERTY AT POOLS NEAR NORTH DUNN STREET CAUSING A DANGEROUS SITUATION.