Case Date:

6/29/2024

I’ve had some health problems while staying in my apartment here in fountain park apartments due to black mold and a mice infestation. The black mold was found in my kitchen next to the water heater where it had flooded that year and soaked into the wood and rotted. They sprayed it with something to make it go away but I believe it’s still inside of the walls and other parts of the apartment. I’ve been having breathing problems the entire time I’ve stayed here and have documented it all. The apartment manager had someone do an air test inside and outside of the apartment. I don’t feel safe because of my existing health issues and I barely stay in my apartment. My apartment has flooded many times and according to my neighbor this has happened for years because of poor plumbing.

Case Date:

5/30/2024

See case #188527. Garbage still piled up against house. Tenants do not seem to care about warnings or small fines. Can the fines be associated with their water bill so that it gets turned off if they do not pay?

Case Date:

3/29/2024

The renter has had eight tires sitting in front of his garage since August of 2023. He has been asked to remove them but he only parked his huge white SUV in front of them. 1. they are unsightly 2. during the warm months the mosquitos will breed in the trapped water.

Case Date:

3/14/2024

Near the alley way at 401 N Dunn water does not drain properly and builds up with gravel and dirt making it difficult for handicap travel. 8th Street has been paved over so many times that drainage is impaired. There is quite a bit of debris there now and this holds a lot of water during a rain event. Finally the alley has been patched a little but it is in pretty bad shape and needs redone. Thank you; Dave Kamen

Case Date:

2/14/2024

There are on average 6-7 cars parked in the grass and drive. There are piles of trash surrounding the trashcans in the front. They've made a DIY fence made of baby gates, random fences and items they've found. From what I understand they do not rent, but are possibly past an eviction notice. It's possible there is no running water so where are all these people going to the bathroom or water? There are dogs on the property. How are they getting water? The building is falling apart. The city needs to step in and help the owner with this situation. There have been multiple reports on this property, animal control has been at the property regularly.

Case Date:

9/7/2023

The alley next to my house has a deep ditch from water runoff. Hoping you can come and level it off, so my car doesn't get damaged. It's at the entrance to the alley, 516 S. Highland Ave. Thank you!

Case Date:

8/9/2023

Not sure if this is streets, sanitation, or animal control but there is a dead baby deer laying across a storm water drain on East Winslow Farm Drive. didn't know if it had been reported.

Case Date:

7/28/2023

The company installing fiber optic broadband destroyed part of the road in our cul-de-sac, busted a water pipe, and left the road in pretty bad shape. This is a flooding hazard and has damaged the aesthetics of the neighborhood as well.

Case Date:

6/13/2023

(Note: This is the fifth time that I have sent this report. Now, the trash has not been taken out for SEVEN weeks. Animals have started to get into the garbage. Again, please help to rectify this issue and hold the homeowner accountable.) The owner of this renter-occupied building (Tariq Khan) has not taken the garbage out to the curb for pickup in six weeks. Also, this home has rain gutters and downspouts that go directly into the ground or into areas between the home and neighboring houses - which is causing water damage to the neighboring houses.

Case Date:

6/8/2023

I have lived at my address 5years And since December of 2022 my husband's been on dialysis at home we acquired quite a bit of medical waste as he treats 5 times a week. The problem I'm having is I made a agreement with the supervisor of sanitation to take 7 bags of medical waste for $20. When I got my bill It was seventy dollars When I called about it I got a phone call back and they said some other things had been placed outside of that 7 bags and that's why they. Charged me the $70. We live on a fixed income and they justified it saying that some people get 3 or $400 bills of trash when students move out. I thought there was a cap on it evidently that's not the case. I don't think it's fair that I can't go get another trash service because I live in city limits. And there's no other way for me to get rid of this medical waste. I can't even make a statement by not paying the $70 because then my water will get shut off and he needs water for his machine. Things worked so much better when you bought trash stickers and popped them on the bags you needed to get rid of big mark up to pay $10 now instead of $1 AND Pay for your trash can.