Case Date:

10/25/2024

Multiple problems with the unit. Mold growth, the ceilings leak when it rains. No kickboard underneath one of my kitchen cabinets. No screens in windows. Rats. Upstairs bathroom, knob to turn off and on water sticks out like a mile long. Baseboard of wall upstairs coming off. Light switch in my boys room installed upsidedown. My boys window frame is installed completely wrong. You would just have to see it to understand. Floor is peeling up, that connects my living floor to my kitchen. Which mind you, I try and hide and cover, because they never installed a tack strip. Back door, at the bottom, is depleting. Like it looks like it's eating away at the bottom. I almost can't even put all in this complaint, that is wrong with unit. I would like to have a mold detector done on this unit, to prove that it's probably outrageous. My furnace in the closet was pretty much hand made, with a huge hole in the wall.

Case Date:

10/25/2024

Multiple problems with the unit. Mold growth, the ceilings leak when it rains. No kickboard underneath one of my kitchen cabinets. No screens in windows. Rats. Upstairs bathroom, knob to turn off and on water sticks out like a mile long. Baseboard of wall upstairs coming off. Light switch in my boys room installed upsidedown. My boys window frame is installed completely wrong. You would just have to see it to understand. Floor is peeling up, that connects my living floor to my kitchen. Which mind you, I try and hide and cover, because they never installed a tack strip. Back door, at the bottom, is depleting. Like it looks like it's eating away at the bottom. I almost can't even put all in this complaint, that is wrong with unit. I would like to have a mold detector done on this unit, to prove that it's probably outrageous. My furnace in the closet was pretty much hand made, with a huge hole in the wall.

Case Date:

8/25/2024

My next door neighbor has set up a unhoused encampment next door. They have unleashed dogs we can climb under the fence and there is no access to water, trash disposal, or bathroom facilities. No discussion was had with me prior to the encampment moving in and it is preventing me or my dog being able to use our backyard.

Case Date:

2/3/2024

We had to move due to our rental, not having heat or running water. The hot water heater went out, as well as the heater. Landlord refused to fix. The landlord was notified, and the response was for us to fix it.

Case Date:

7/25/2023

Cbu water manhole cover is off/open in front of this address

Case Date:

8/8/2022

The sidewalk is broken near the corner. The part that's broken is next to a "water" line. The sidewalk could be a problem for pedestrians, especially if they may have a visual disability or be wheelchair-bound. It may also be a problem for the waterline. Thank you for your help.

Case Date:

6/25/2021

Report revised from 6/22 Illegal Dumping in Drainage Easement and Common Conservation areas in Gentry South- Course construction sand (over 100 square feet and up to 10" deep) plus tree brush and other mulched woody material, large insect ridden sawed cut logs (including 47" logs), small rock and trash items have been dumped into the drainage easement area behind my house (nearest the back property line). The area that serves to hold flood water is being filled in, invasives are taking hold where the sand is, and the large debris is damaging trees. I know the area was free from this for at least 6 years prior, even during record water flow. The first occurrence was in early April 2020 and happened again the next year during early April 2021. These dumps are sudden. It was free of more sand at the end of March. Then, a week later there was suddenly a large dump of sand again. I was quoted $4,000 to remove the first dump of sand. The first sand dump is not easily seen from Google maps. Additionally, someone has dumped what looks like yard mulch/waste twice in this neighborhood’s Common Area/Conservation Easement. I have some idea regarding how this is happening but will not put this information on a public report.

Case Date:

6/19/2021

Due to the rain yesterday, my basement has flooded and many others in Winslow Farms have as well. There is not enough drainage in place to handle the water that comes to my immediate area with a heavy rain. I have a storm drain in the backyard between my home and the neighbors. This drain is not sufficient to deal with the water for this whole area. Many times during the year in heavy rains, this drain gets overwhelmed and we get a large pool in backyard. Unfortunately, this time, the water rose to a point where it entered into my basement and I am now dealing with many thousands in damage. It seems that someone from the city needs to come analyze the drainage situation in this area of Winslow farms and some additional drainage systems or drains need to be added. Please let me know what other info is needed to assist in the process. Best, Amy Kopp

Case Date:

4/24/2021

It has come to our attention, as mentioned by the owner, that there is an underground propane tank still present on this property. We are concerned about potential toxic effects if left in the ground. Please investigate and remove. We hope this will be removed to prevent contamination of underground water.

Case Date:

4/24/2021

It has come to our attention, as mentioned by the owner, that there is an underground propane tank still present on this property. We are concerned about potential toxic effects if left in the ground. Please investigate and remove. We hope this will be removed to prevent contamination of underground water.