Case Date:

11/20/2016

Water meter leaking 780 s fieldstone blvd

Case Date:

2/24/2017

I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?

Case Date:

7/6/2016

There is a large pothole on the road that continues to retain water after it gets wet. There is mud that collects in the area and creates problems.

Case Date:

9/11/2020

We have no water.

Case Date:

2/14/2021

No water pressure throughout house including sinks, showers, toilets

Case Date:

2/15/2021

we have no water . pipes coming into the house is not frozen or broke

Case Date:

3/11/2021

Our backyard floods when we have heavy rain - totally normal. However, our setup to the city's storm drain is clearly not running properly. Water at the opening is nearly at a standstill. A city utility worker was out after the last large rainfall a few weeks ago and was at the manhole entrance point near the street. Within 25 minutes of them leaving, our drainage issue was solved and nearly all flooding issues were resolved. Is this runoff drain/storm drain not functioning properly or not always turned on?

Case Date:

9/20/2021

Water has started to taste and smell dirty. The issue started slightly on Friday 9/17 and has continued to get worse since.

Case Date:

9/21/2021

The water tastes like algae.

Case Date:

9/21/2021

Taste of the water (direct from tap and also via Brita filter) is unappealing. Definitely not the same taste as our usual tap water. Clarity and smell is fine- this is purely a taste issue. But it is creating difficulties in maintaining hydration in our two children because they cannot handle the poor taste.