Drainage or Runoff
4032 W Glen Oaks DR
- Case Date:
- 3/11/2021
Our backyard floods when we have heavy rain - totally normal. However, our setup to the city's storm drain is clearly not running properly. Water at the opening is nearly at a standstill. A city utility worker was out after the last large rainfall a few weeks ago and was at the manhole entrance point near the street. Within 25 minutes of them leaving, our drainage issue was solved and nearly all flooding issues were resolved. Is this runoff drain/storm drain not functioning properly or not always turned on?
Parking on Unimproved Surface
1337 S Hickory Grove LN
- Case Date:
- 6/27/2020
in cud a sac at end of drive 1337 & 1339 Hickory Grove lane the road lays in water an street is got holes an the sewer gets buried in heavy rain an people have drove over it
Potholes, Other Street Repair
5758 W Monarch CT
- Case Date:
- 7/6/2016
There is a large pothole on the road that continues to retain water after it gets wet. There is mud that collects in the area and creates problems.
Potholes, Other Street Repair
3420 S Leonard Springs RD
- Case Date:
- 6/11/2018
Could your department please look into why Leonard Springs Rd always floods near the Van Buren Apartments. The ditches hold water and because the road dips in the same area the road is always flooded when it rains as well.
Thank you
Laura Lane
- Case Date:
- 5/30/2022
The pedestrian bridge over the creek {Early History Trail} RCA Park has a massive blockage of trees limbs etc. Heavy rain creates a massive pool of water the eventually releases down stream, affecting property down stream. Please remove. Thankyou
Water Quality
5347 W Stonewood DR
- Case Date:
- 9/20/2021
Water has started to taste and smell dirty. The issue started slightly on Friday 9/17 and has continued to get worse since.
Water Quality
5201 W Hanks XING
- Case Date:
- 9/21/2021
The water tastes like algae.
Water Quality
4032 W Glen Oaks DR
- Case Date:
- 9/21/2021
Taste of the water (direct from tap and also via Brita filter) is unappealing. Definitely not the same taste as our usual tap water. Clarity and smell is fine- this is purely a taste issue. But it is creating difficulties in maintaining hydration in our two children because they cannot handle the poor taste.
Water Quality
4032 W Glen Oaks DR
- Case Date:
- 10/6/2021
Water taste is still an issue - still undrinkable
Water Utility Billing Problems
4167 W Middle CT
- Case Date:
- 2/24/2017
I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?