Case Date:

10/3/2022

I am the new owner of the property. Need to know where the main water shut off valve is located.

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.

Case Date:

10/12/2022

I came home from being gone for almost 10 days. I noticed my water hose connected to my house had burst and the water was running out full force. It seems like it had been on for some time too. I am very worried about the usage amount. Is there anything that can be done since this is not my fault such as even sewar charge reductions? Are you able to see how much was used?

Case Date:

10/23/2022

Very low water pressure. My neighbor is having same issue.

Case Date:

11/7/2022

I have issues with a leak in my underground water pipes that I am trying to have addressed but the # on the meter for amount of water is still pretty high, I would like someone to come look at my meter and the leak

Case Date:

11/17/2022

Water shut off cover a wreck. Needs adjustment

Case Date:

11/17/2022

We received a note on our door concerning higher than usual water usage. We have checked toilets, indoor and outdoor faucets and see nothing suspicious. We need someone to check for any service line leaks please. Thank you!

Case Date:

11/29/2022

Our water bill has been very high the last couple months, and we don't have any running toilets or leaking faucets. We think we may have a leak and would like to know what action can be taken to fix that.

Case Date:

12/23/2022

I have no running water at the moment.

Case Date:

12/23/2022

Water supply seems to be non functional. No water to address. Wondering if possibly frozen.