Case Date:

9/27/2022

There is an extension cord with lights being run across an alley to provide light to this illegally parked vagrant that is living in this RV. The extension cord is ran across the alley behind 1207 w cottage grove avenue. This is a fire hazard , a trip hazard and unsafe. I’m not sure what this vagrant is doing with his sewer and water. The alley runs west to east between Summit Street and Alexander Street and Cottage Grove and wedt 10th street. Thank you.

Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

9/30/2022

Dogs have been out barking for the past 3 hours. They are tied up in the back yard without food or water. Owners are neglecting or ignoring them. Very disruptful and the animals are clearly not being taken care of.

Case Date:

10/3/2022

I am the new owner of the property. Need to know where the main water shut off valve is located.

Case Date:

10/6/2022

A contractor (5 Star Electric, hired by Duke Energy) for fixing a power line to the city light in front of my house broke the main water supply pipe on Aug 23, 2022. They fixed it, but the water has been leaking since then. After closing the main water valve in the house, the water meter number goes up slowly.

Case Date:

10/10/2022

I would like to know when the barrier and repair of water turn off in from of my house will be repaired. It has been several years and thereis a big hole in the area with a barrier, however, I hope no one falls in it. I think it is time to repair or whatever you are going to do with the hold. it has been years now

Case Date:

10/12/2022

I came home from being gone for almost 10 days. I noticed my water hose connected to my house had burst and the water was running out full force. It seems like it had been on for some time too. I am very worried about the usage amount. Is there anything that can be done since this is not my fault such as even sewar charge reductions? Are you able to see how much was used?

Case Date:

10/13/2022

Storm drainage culvert on East side of Binford Elementary is continually flowing clear water even during dry summer times. It is flooding the front yard of 648 Woodscrest downstream. just started this summer. We thought it was runoff from the school AC units but now that weather has cooled, it is still flowing. Concerned there is a broken pipe under the school or nearby that is flowing continually into this storm drain under the school.

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

10/23/2022

Very low water pressure. My neighbor is having same issue.