Case Date:

9/7/2022

We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. We have addressed this issue on March 14th and this is the response we have received almost a month later on April 6th From: Katherine Zaiger <katherine.zaiger@bloomington.in.gov> Sent: Wednesday, April 6, 2022 5:01:13 PM To: Mihaela Lee <mihaelalee@hotmail.com> Subject: Re: [stormwater] 410 E Vernon Ave Mihaela, Thank you for checking in on this. We did have our crew go out and assess. They determined that they do need to do some trenching in this ditch to improve the issue. We have added it to our work order list and will get to it as soon as we are able. Thank you, Katherine On Mon, Apr 4, 2022 at 2:24 PM Mihaela Lee <mihaelalee@hotmail.com> wrote: Hello, I am writing back to follow up on the storm water issues we are having in front of our property. The crew came and assessed the situation on 03/14 but we have not heard anything else since then. I did not know if there is anything else we need to do. Thank you, Mihaela

Case Date:

9/28/2022

Sewage water backing up into my basement. I have checked all of my own plumbing (bathroom in basement; water heater; washer) and everything seems to be in good shape. I have identified water coming (in reverse) out of the drain that services my AC/Furnace. That sewer water then makes its way to my basement floor drain and exits. I have obseved that at heavier usage times (when 2 of us are in the shower and the washer is on) the drain is unable to keep up and thus water ends up on the floor of my basement. This has been happening for about 4-5 days now.

Case Date:

10/18/2022

We had Weddle Plumbing out today to rod-out our main sewer line (due to slowness). He didn't find the usual root issue they normally do on our line, and when he checked the city sewer access, we found the main sewer water level unusually high (and at times stagnant). See image attached. It seems like the city's main line may also need rodding. I hope this can be serviced soon, before it affects (back up into) our line (again?).

Case Date:

12/2/2022

Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system. Thank you

Case Date:

12/10/2022

My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.

Case Date:

12/26/2022

At bottom of driveway is larger patch of frozen water. We have had numerous water lines breaking and wonder if this is another? Ice patch is in curb and in street.

Case Date:

12/28/2022

Where Hopewell and Habitat Street connect - There is water that is frozen all along the street. A main may have broken or it could be coming from the house at the corner W 8th and Hopewell.

Case Date:

12/31/2022

Water main break? 602 S Ravencrest, 47401

Case Date:

12/28/2022

Possible water line break at East Sheridan and South Hawthorne.

Case Date:

1/9/2023

I have noticed water pooling around the fire hydrant located on Circle Drive and Southdowns for over a week. It doesn’t appear to be water draining from far away, but just around the fire hydrant.