Case Date:

7/16/2022

Hi. I'm very sorry to bother but as I was cleaning my bathroom a bit ago I found huge dead cockroach in my shower. I'm a very clean person despite being physically disabled and legally blind live on own so keeping my place clean is difficult. There's been problems with the lines under the trailers here off/on for about a year now. There have been repairs made to many however. There is oftentimes a smell of sewer outdoors. I've had odors in my kitchen particularly when using water in sink for a while now too. I've been having a problem with the roaches off/on for several months as well. I've done all I can but I fear they're somehow coming from the underneath of my trailer into the pipes that go into the water/sewer lines. I've contacted the management in past for help in find out the source to that area is they're responsibility but I received no resolution to the trailers are the responsibility of the tenants. I've got roach bait in about every room so the roaches find usually are dead but after seeing one in my bathroom shower upon cleaning I'm very uncomfortable with continuing to not contact on the situation. To this trailer park is on city sewer/water lines seems the most reasonable ones to contact. I'd greatly appreciate help in this matter. To I'm very concerned for the health of myself and my geriactric cat with kidney disease now. Thank you very much. Rebekah

Case Date:

8/8/2022

8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?

Case Date:

8/9/2022

Smells of Septic sewage waste and dirty water coming from this home area. The odor is intoxicating and unbearable. People and students from school walk thru this dirt area. Unsanitary. Specially during this hot summer season.

Case Date:

12/15/2020

This property collects water in its basement, owner disposes of water by running a hose tube, to the property line, which causes soil erosion, utility pole erosion, and water on public sidewalk.

Case Date:

1/17/2022

This building has a water leak in the main supply in the pit in front of the building. It is has been reported by fire inspection company while looking into repair of their line. It is believed to be before the meter and on the city side.

Case Date:

3/27/2023

On the night of 3/24 we experienced a backup of sewage into the entire walkout basement level of our house. I don't know yet if the issue is on our property or begins with the city sewer lines but I felt it should be report as it was a huge backup resulting in 1-3 inches of water filling our entire basement which is now being gutted.

Case Date:

4/5/2023

Our water usage volume has almost tripled in Jan, Feb and Mar of 2023 compared to Oct, Nov and Dec of 2022.From about 11K gallons to around 33K gallons per month. Something does not seem right. I believe our facilities manager did have a plumbing company look to see if they could find any issue but I don't believe they did. Can someone take a look at this issue? Craig Baird, Staff Accountant

Case Date:

4/16/2023

Drain water and sewage water is backing up from the city lines up and out of the basement drains.

Case Date:

4/19/2023

Thanks for replacing curb removed to repair water main break. But, will the city fill the space behind the new curb to prevent erosion and standing water? The yard was dug up by the city to work on the water pipe.

Case Date:

5/22/2023

Need to stop water service immediately