Case Date:

9/19/2022

Water has been off for over a week, roomate has been in contact with someone trying to turn it back on for days but we are still without water

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

Case Date:

9/1/2022

There is water seeping out of the ground and onto the pavement on the east side of Oak Street, the alley that runs between 5th & 6th Streets. On the other side of Oak is a fire hydrant. I suspect the pipe is leaking.

Case Date:

9/1/2022

Our water tastes absolutely horrible and nothing makes it better. Brita filters are brand new, we added fruit as you suggested, and it’s becoming an issue for my family. We drink tap water daily and it’s our main source of hydration. The cost of buying water is atrocious but we have 2 boys who drink water all day. How is the city going to help us with this issue?

Case Date:

8/31/2022

For the past week, my water has been smelling moldy and tasting terrible. Is there a boil order I am not aware of? Thank you for any information you can give me. Sincerely, Diane Evans

Case Date:

8/30/2022

The water in this building has a very strong sewage smell. I understand hard water and mineral smell and taste but the smell of this water is concerning.

Case Date:

8/29/2022

The water has a similar taste as it did last September.

Case Date:

8/27/2022

I have concerns about the tap water. It has a musty, mildew odor and taste.

Case Date:

8/20/2022

Water pressure is so low it's not usable.

Case Date:

8/5/2022

My water will doubled, but I did not increase my usage significantly. Could I have my meter evaluated?