Case Date:

5/1/2019

The fountain drain in front of city hall appears clogged. Gross dirty water is filling the spiral end of the fountain, where the drain is.

Case Date:

2/7/2019

I would like to thank the city of Bloomington for their professional assistance in helping me avoid a significant problem at my home during the recent snap of epic cold weather. It all began with frozen water pipes when I failed to keep a small stream of water running in my city townhouse; there was no excuse on my part for the mistake. To make matters worse, I needed to catch a flight out of town later that day. This is where the city came to the rescue. I quickly and easily found the city utility web site and created a work ticket from the easy to follow instructions. Literally within minutes, a highly trained and cordial city employee called me and walked me through the steps I needed to take to reduce any potential damage to my water pipes. Only minutes later, a two person team arrived and worked in zero degree weather and quickly turned off the water at the meter. They went so far as to reassure me that they would be back soon after I got back to town and to just give them a call. Despite the near zero temperature, they never once complained about the outdoor working conditions. I was impressed. When I got back to town, I created another work ticket, and the customer service process repeated itself, leading to a perfect resolution to the problem. I was very impressed with the entire process - a total Rock Star performance from everyone on the city team. Craig Medlyn Bloomington

Case Date:

12/30/2018

The recently removed Wapahani lake has produced a new washout problem; and I’m also concerned that a similar problem is going to happen to the remaining lake of the old twin lakes of years past. I’m not sure why people think removing a large body of water is the best answer for alleviating water issues. Anyway, before I digress further. I know the city/county are well aware that something permanent will need to be done. My hopes are that a well thought out plan will be considered

Case Date:

11/12/2018

The person that this is addressed to does not live here at 5314 S. Southway Drive. And we keep getting bills for them. Have came to report this in person and also attempted to call your office with no results. Please get this taken care of. If not to stop the annoyance to me, to help this person keep their water on.

Case Date:

5/31/2005

wanted to pay his upcoming water bill via snail mail because he'll be out of town. didn't know the address for the payment.

Case Date:

5/26/2005

molenda hadn't recieved his water bill and was worried about being delinquent if it was issued and had not ye arrived. asked where it was.