Water Utility Billing Problems
501 N Morton ST
- Case Date:
- 1/13/2019
Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.
Website & Web Services Feedback
501 N Morton ST
- Case Date:
- 1/18/2019
commercial water rate vs industrial water rate
Sidewalk & Curb Complaints
501 N Morton ST
- Case Date:
- 2/7/2019
When will curbs be updated in Park Ridge East? Inadequate in many areas and allows water to overflow along sides, corners, and otherwise not drain properly. Please even if few years out have a plan for this. Thank you! Wanted to make sure it was on the radar, even if long distance.
Blocked Sidewalk
501 N Morton ST
- Case Date:
- 2/11/2019
water leakage
Drainage or Runoff
501 N Morton ST
- Case Date:
- 4/30/2019
I have noticed water running in the street at 9th St. & Prow for the last several weeks as I walk by. Today I walked north on Prow Ann’s saw that it appears to be leaking from the meter box at 527 Prow.
Sidewalk & Curb Complaints
501 N Morton ST
- Case Date:
- 5/3/2019
Correction of Case #168391: that loose water meter is on Fess just north of SECOND St. NOT 4th St.
Sidewalk Requests
501 N Morton ST
- Case Date:
- 5/17/2019
This is a tree plot / water meter pit issue, a follow up on #168554. The meter in question is at 514 S Fess. You all couldn't it because someone---safety-conscious resident maybe, or self-motivated meter reader apparently had filled the hole in with dirt and tamped it tight. So, yes, resolved
Drainage or Runoff
501 N Morton ST
- Case Date:
- 5/27/2019
Water running out from under our condo 1916 S Ramsey behind several units and into Queensway east of roundabout. Reported yesterday and assigned to Michael Chase. We have not heard from him. turned off water in house but does not stop the flow of water. Thompson 812-336-4683
Website & Web Services Feedback
501 N Morton ST
- Case Date:
- 6/17/2019
REMOVE MY NAME FROM INTERNET for security and privacy reasons, i opt out please remove my name from internet
#156286 details below
Water Utility Billing Problems: Comment
Other: Billing address change request. Addresses removed.
Reported By
Julie Bennett Dreesen
Assigned to
Triana Johnson
History
8/6/2018 09:33:58 Closed by Charles Brandt
PII removal complete
Sent notification to Triana Johnson, Julie Bennett Dreesen
8/6/2018 08:49:46 Updated by Charles Brandt
8/6/2018 08:48:47 Opened by Charles Brandt
Request to remove personal information
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:49:15 Closed by Triana Johnson
Customer contacted by phone.
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:47:00 Triana Johnson commented on this case.
I contacted Darrell Ooley who's name is currently on the account. I explained to him what he needed to do to end his service. He said he will submit a disconnect form when he is ready to end service.
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:40:17 Anonymous assigned this case to Triana Johnson
Sent notification to Triana Johnson, Julie Bennett Dreesen
9/29/2016 09:40:17 Opened by Anonymous
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Sewer Problems (Storm Sewers)
501 N Morton ST
- Case Date:
- 6/19/2019
Corner of RCA Park and Susie St. During heavy rains manhole cover lid comes up into street spurting water from sewer. Ditch next to Susie St has debris and overgrown trees that cause flooding into yards and during heavy rains water from storm sewer lid being open causes water to drain onto Susie St causing driveways to flood and cause damage to surrounding areas