Case Date:

7/28/1998

TASTE IN WATER

Case Date:

7/22/1998

7/22/98 - 10:15am sg received a call from Mr. Marion Jackson requesting that CBU also provide him bottled water (like Mrs Polly on lot #9) since they share a common meter. SG advised Mr Marion we would do that until we get test results back this week even though SG was advised they did not have a taste problem when SG was there last time. Mr Marion advised that they do have a taste in the water.

Case Date:

7/21/1998

Jackie Sutton talked to Customer Service Dept. on 7/21/98 and complained that her water had tasted like gas for 3 months. She stated that someone from CBU told her not to drink the water and that CBU furnished her with bottled water. She further states that she is out of water and wants CBU to furnish her more. She would like her water tested.

Case Date:

7/20/1998

NO WATER

Case Date:

7/13/1998

Customer said their water glasses are "foggy" after they are washed in the dishwasher. SG contacted Dillman Lab to have them schedule sampling.

Case Date:

7/8/1998

Mr. Hamric came in on 7/8/98 and reported that the water he is using to put in the pool at Woodridge Condos at the Pointe is green. It has been green for 48 hours - no odor, no taste. This is a Southern Monroe customer, but he was advised to check with CBU because the water is purchased from us. The Monroe Co. Health Dept. has tested the water and cannot find cause.

Case Date:

7/6/1998

Customer called to say she had noticed an "after taste" in her drinking water.

Case Date:

7/1/1998

Customer called on 6/24/98 and talked to Craig Abbott in the lab at Dillman. She stated that her water had a "gasoline" like odor. She further stated that a new "gas line" had recently been installed but that it was for a city gas hook-up and should not have been a problem. On followup visit by SG, customer advised again that problem began when a repair was made to the Indiana Gas feed line on South side of the residence. Property is owned by Claudia Green 824-7521.

Case Date:

6/27/1998

LOW WATER PRESSURE

Case Date:

6/26/1998

DIRTY WATER