Case Date:

9/4/2003

Customer called to notify us of water coming up out of meter pit.

Case Date:

8/12/2003

HIGH GRASS; JUNK PILED 30 FT HIGH IN BACK OF HOUSE. HAS TARPS ON IT AND WATER POOLS AND THERE ARE MOSQUITOS ALL OVER. HAS ALSO SEEN RATS.

Case Date:

7/21/2003

Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.

Case Date:

7/10/2003

Has water backing up into home.

Case Date:

7/8/2003

Dr. Colfield called to say that his mother lives at this address and has had a plumber out to see about her sewer which was backing up. Roto Rooter plumbers advised her that the line was broken in several places and probably was broken when the city installed the water main on Henderson St.

Case Date:

6/24/2003

TURN WATER ON AFTER HOURS.

Case Date:

6/20/2003

Customer requests an emergency water shutoff.

Case Date:

6/19/2003

ran over water meter broke cap

Case Date:

6/18/2003

valve packing is leaking on water main (repaired)

Case Date:

6/10/2003

water canal betwwen 4th + 5th st blocked