Letter states that customer was not informed about a $54.00 charge, that water was not turned on as stated, and that Jennifer (Customer Relations rep.) was rude. States she will not pay $54.00 charge no matter what is done to her account.
BELIEVES PROPERTY HAS BEEN ABANDONDED. THERE IS A SWIMMING POOL WITH WATER IN IT AND IT COULD BE A HAZARD TO CHILDREN AND ALSO A PROBLEM WITH MOSQUITOS. BELIEVES NEIGHBOR IS CUTTING FRONT YARD GRASS BUT BACK YARD GRASS IS VERY HIGH.
SIDE YARD HAS 2 FULL GARBAGE CANS AND SEVERAL BAGS OF TRASH THAT HAVE BEEN SITTING FOR WEEKS. THERE ARE ALSO EMPTY CANS AROUND BACK WITH WATER IN THEM AND COMPLAINTANT IS AFRAID OF MOSQUITOS.
water running down rd
customer has dirty water + low pressure
ck water in basement
2309 s madison has a pump for tank water that is what is coming up
orange colored water coming out of faucet
The downspouts close to the window wells feed into plastic pipes. During heavy rains water overflows into window wells; possibly causing interior flooding of units.
House had fire a few months ago. Water pipe burst after that and flooded the basement. Basement door is not secured. House is very unsafe.