Case Date:

1/31/2021

We have no water coming to our house

Case Date:

3/18/2022

Water not working

Case Date:

1/5/2021

We have no running water at our townhouse. Bill was paid on 12/26. No way to connect to an operator to report the problem. UNACCEPTABLE!!!

Case Date:

3/28/2023

Water is shut off. Please turn it back on. I will pay the $90 fee

Case Date:

7/8/2023

water was turned off for non-payment while I was out of town, subsequently received a letter that water would be turned off after July 11 if I did not pay. I paid immediately but no one available to turn on because it's a weekend, EVEN THOUGH TURNED OFF BEFORE SHUTOFF DATE??!!!?

Case Date:

8/18/2023

My water utility bill has been paid and I still have yet to get my water cut on. It’s been two days now. Me and my roommates are in school and we are in need of washing ourselves and our clothes. Please make this an urgent matter. With kindness, AG

Case Date:

8/24/2023

Turn water on!! Property is being sold.

Case Date:

9/7/2023

Water has been shut off because of large outstanding balance. This is a rental property and the landlord refuses to address the situation and tenant is left without water. The large outstanding balance is due to a water line break.

Case Date:

12/29/2022

I paid my water bill before the date it was due. However, the water stopped running today. It was running fine yesterday, and I’m not sure what happened.

Case Date:

1/7/2023

Water pipe froze and busted over winter break. IU real estate said to let you know so adjustments can be made.