Case Date:

3/6/2024

My water started tasting metallic yesterday

Case Date:

3/19/2024

Water pressure is low at 3501 and water is completely out at Bloomington High School North. Possible water main break

Case Date:

3/19/2024

low water pressure

Case Date:

3/19/2024

Low water pressure and discoloration

Case Date:

3/19/2024

We have very little water pressure in the entire house suddenly this morning with no leaks or issues. Is there a larger issue?

Case Date:

3/27/2024

I saw my original complaint didn't go through. 930 South ransom has black smelly water discharging into the ditch.

Case Date:

4/19/2024

Water smells stale, water is discolored, cloudy and sputters out of kitchen sink faucet.

Case Date:

8/11/2018

Hi - I received a troubling bill from CBU back in January, and despite a few phone messages and emails to utilities.ar@bloomington.in.gov, I never received a response. In the mean-time, CBU apparently discovered an error in billing as my water usage went from an average of 4-5 in 2017 to 15 in January 2018, 8 in February 2018, and back to 4 in April - June. Alas, my most recent bill shows another spike to 7, despite no change in our home usage. Is there perhaps something going awry in our meter reading? I would appreciated an explanation for these sometimes wild fluctuations... Please have a look at my bill, CBU account 845-003 and provide some clarity. Response via email works best for me. Colleen McKenna, cmmckenn@outlook.com 3708 E Morningside Drive. If this method of contact is also not the proper avenue to get a response, could you let me know HOW to successfully contact CBU regarding this or any other issue? Thank you.

Case Date:

9/24/2018

1301 S. Walnut St. The meter reading person reported that current usage was 10,000 gallons. There are no drips or running toilets at the property. City crews did do major work in front of the property recently - is it possible that the recent work impacted the sewer water?

Case Date:

9/24/2018

My name is Brynn and I live in the Regency Court apartment complex. I am signed up through the City of Bloomington to pay our water and sewage bills, but we have been moved in for over 2 months and have not yet received a bill. We just are wondering when we will receive that, and want to make sure that we have not missed any! Thanks!