Case Date:

4/20/2021

Just north of 926 S. Highland Ave., a 15 ft area of the west side of the street (and storm drain) has crumbled to gravel-size and larger chunks of asphalt. As result of an earlier complaint, a small part was patched with blacktop that has now crumbled. My concern is not the ugly appearance. If we have a 5-10 year rain storm, the runoff down S. Highland easily will clog the storm drain underneath a parking area (owned by the city) in front for my home and likely will flood the first level of my home. I have observed the enormous flow of water in the storm drain during normal heavy rain and am certain an unusual downpour will now cause flooding. Please consider sending a truck to remove the street/storm drain debris.

Case Date:

8/20/2024

The blacktop around the storm water grate in front of my house has eroded.

Case Date:

3/6/2025

At the corner of Eagleson and University Street, there is a HUGH pothole. Last week there was a water main leak and the area of repair was not filled in completely. This pothole is Dangerous.

Case Date:

4/14/2025

I’m sure you love getting these. I’ve had a small trench on the side of the road on the University Road side of my house. It’s been there for a while. Recently, a water line broke or something similar happened requiring the city to move a fire hydrant to the city easement in that part near my yard. The trench has gotten bigger, and with the new construction, it has exposed dirt that will further wash out. I think you’ll want to add a lot of gravel to cover that trench and the construction spot for the hydrant. A new storm drain may be a long term solution. Anyway, if you can add a lot of gravel or similar (grass?), I won’t even complain about the damage to my lawn or even the lawn damage from Hoosier Fiber from last year.

Case Date:

5/12/2025

Hello. When the team was here to repair the sidewalk two weeks ago, they left behind a washout bag full of concrete mix. Due to the rain, that mix is now filled with water and it is too heavy for me to lift. Please send someone to collect and dispose of the bag as the repair has been completed for over two weeks. Thank you.

Case Date:

6/16/2025

A large and growing area of crumbling asphalt on the northwest corner of E. Maxwell Lane and Manor Dr. could use some repair. The road surface at this intersection is generally in need of repair. Storm water flow seems to be the primary culprit as storm water flows downhill south on Nanor Dr.

Case Date:

9/6/2022

Water/sewage is coming up into our house from the street. This happened a month or two or three ago, right after the city did some work on the main in the street (2 large spots visible in picture). A plumber confirmed both times that there is no backup between the house and the street, and he got the drain snake/declogger to go into the hole (white on the left side of the driveway/this image near the bottom of the driveway) 21 feet (I have a video, separately showing the measurements) or more both times. This time he wasn't able to get the hole unclogged in the street, so it is an urgent situation for us. We are pretty sure the guys who dug in the street to remain a main caused the issue because we never had a problem before then, and the first backup into the house was a couple of weeks after that this summer. We would like the city to come scope it and fix it ASAP please. The plumber suspects that the jackhammering and digging that the big trucks did in the street caused a partial or full collapse, given where the backup seems to be from what he can tell. Please let us know when you might be able to look at it. We have little kids and really need to be able to use water in the house. Thank you!

Case Date:

12/2/2022

Loud noise being emitted through the water line and through the apartment building. Staff noted coming from main line. Not sure if there has been work in the area recently and air in the system. Thank you

Case Date:

1/17/2023

Sewer water seems to be spilling out of this broken clean out

Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.