Case Date:

9/20/2013

He reported this as a storm sewer issue at first and Tony E. told him all we could do is build up the berm to help keep the water from running into his garage. Mr Mcconnaughy called me and said that's not what he wants. He says the street dept. keeps patching the asphalt in the alley and now it is too high and that causes the water to drain into his garage. He wants the asphalt lowered from University St to his garage (he said about 20') so the existing rock berm he already has will keep the water out of his garage. I told him I would refer this to Street Dept.

Case Date:

9/20/2013

Customer has a drainage problem Rain water running down the alley and going under his garage door.

Case Date:

6/10/2021

Today and always when there's been heavy rain over the last years, 1st Street floods in our stretch, because there's no drain in the block between Stull and Fess Ave. where we are. At our house, the water hits the curb of the alley in such a way that the entire grass patch and side way is flooded, making it dangerous to walk on the side way. I'm attaching a picture of now, when the rain has already become more steady. I can provide a number of short videos we've taken over the years to document the problem. Please, consider installing a drain or let us know what can be done about this. It is dangerous for us, our toddler son and our visitors. Thank you!

Case Date:

8/21/2012

There is a gravel area between 730 Atwater and 725 Hunter where the stones have been displaced causing a large pothole. This has become dangerous for the people living in the surrounding houses because when the hole fills with water and freezes in the winter, it becomes very slippery. Also, small cars bottom out when they hit that pothole, and it can't be avoided. It could use some more gravel brought in as soon as possible.

Case Date:

3/22/2017

Ms Dwyer contacted me last week and I met her at her house this morning. She is concerned about a sinkhole forming in her yard again and the amount of water that ponds on the south side of her house. This is a historical problem. We made some storm improvements in the alley east of her last year and hoped that would help solve some of her problems but she still has issues and would like to know what she can do. I told her I have asked our crews to video the storm sewer that runs along her yard to make sure the pipe is sound. I told her I would also check our sanitary sewer videos to make sure the sanitary sewer is sound. I explained I would be out of the office for about a week and would get back with her in a couple weeks to let her know what we have found.

Case Date:

4/17/2018

I received the following email: Last year, you helped me and my neighbors deal with some of the water runoff plaguing our yards by installing a new storm sewer manhole. At the time, you mentioned the possibility of adding another slotted drain higher up on the alley to deal with the water that comes down the alley and into my yard. Do you think this is a possibility in the near future? In April, my backyard again was badly flooded with water coming in two streams: down the alley and from Woodlawn. BoI have discussed with Thrasher Landscaping possible remedies. They would involve adding pipes that would attach to the city pipes in my front yard. I am contacting you to see if this is possible. We need to be careful to aid damaging the existing city pipes that run through my side yard. I look forward to hearing from you. Thanks again for the help you provided last summer.

Case Date:

7/25/2020

the trash and recycling receptacles have been on the sidewalk for 5 days. The yard is full of trash. There is pool that is full of standing water that has been there for about a month. There is busted indoor furniture in the yard. I'm not 100% sure, but I'm pretty sure I saw a rat near the foundation yesterday.

Case Date:

7/29/2019

Account 16820-010 - Following activation of new services, water was turned off Friday, July 26, 2019. The home is occupied and residences are in temporary housing until servcies are reactivated and returned to normal servcie .

Case Date:

3/27/2015

Mr Richie left a voice message on 3/25/15 saying that in heavy rains, water rushes down Wylie and across Woodlawn and down his drive. At times it has gone into the basement. He said he is going to have his drive paved this year and he wants to know if a drain could be put in that would connect to the drain he says runs down the center of his drive.

Case Date:

3/13/2020

Our tap water has turned yellow and there is some particulate in the kitchen faucet strainer. We just noticed this today, and it seems potentially dangerous. Our address is 907 S. Manor Rd. in BL 47401. Phone 812-219-8988