Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

8/20/2024

The blacktop around the storm water grate in front of my house has eroded.

Case Date:

4/3/2014

Rick Alexander forwarded a voice message to me from Ms Anderson. She said they have a situation with their neighbor, his back yard joins their back yard, and he has rigged a pipe that collects water from his gutters and is going into their yard. It's coming into their back yard and she want to know if he can do that.

Case Date:

4/21/2022

I don't know if this is a problem or not. The water meter pit/hole in my backyard always has a puddle on top of it. I haven't tried to open the lid to see if the hole is full of water. I don't see it flowing under the fence into the parking lot. Do you have an explanation or will you investigate? Thanks Rich

Case Date:

4/21/2020

Orange tap water.

Case Date:

5/12/2025

Hello. When the team was here to repair the sidewalk two weeks ago, they left behind a washout bag full of concrete mix. Due to the rain, that mix is now filled with water and it is too heavy for me to lift. Please send someone to collect and dispose of the bag as the repair has been completed for over two weeks. Thank you.

Case Date:

1/5/2018

Water is not coming in from the main. Suspect frozen pipe leading to house.

Case Date:

7/22/2014

Mr Foster left a voice message yesterday. He said it has to do with a manifestation of water in his basement/crawl space. It is not coming in from the walls and it comes and goes. He had his water lines changed thinking that was the problem but still occurs. The area becomes muddy and now there's some mold as well. He wants advice on what he can do.

Case Date:

4/20/2021

Just north of 926 S. Highland Ave., a 15 ft area of the west side of the street (and storm drain) has crumbled to gravel-size and larger chunks of asphalt. As result of an earlier complaint, a small part was patched with blacktop that has now crumbled. My concern is not the ugly appearance. If we have a 5-10 year rain storm, the runoff down S. Highland easily will clog the storm drain underneath a parking area (owned by the city) in front for my home and likely will flood the first level of my home. I have observed the enormous flow of water in the storm drain during normal heavy rain and am certain an unusual downpour will now cause flooding. Please consider sending a truck to remove the street/storm drain debris.

Case Date:

3/6/2025

At the corner of Eagleson and University Street, there is a HUGH pothole. Last week there was a water main leak and the area of repair was not filled in completely. This pothole is Dangerous.