Case Date:

6/29/2023

Low water pressure

Case Date:

7/4/2023

Fire hydrant has been hit and there’s leaving no water coming out

Case Date:

7/8/2023

The construction crew working on fiber optics in my neighborhood hit a waterline in front of my house. Crews were on my street until almost 10pm last night fixing it. I woke up this morning and I have no water in my kitchen. The water that I do have in my bathrooms is dirty….literally specks of dirt in the water. So I have no drinkable water and do not want to shower in water with dirt in it. We were not told to boil water. I even asked the workers last night if we were going to be on a boil water advisory and they said no. I am including a picture of the dirt left in my bathroom sink after running some water. This needs to be fixed today, I cannot wait until Monday.

Case Date:

7/8/2023

water was turned off for non-payment while I was out of town, subsequently received a letter that water would be turned off after July 11 if I did not pay. I paid immediately but no one available to turn on because it's a weekend, EVEN THOUGH TURNED OFF BEFORE SHUTOFF DATE??!!!?

Case Date:

7/19/2023

No water

Case Date:

7/27/2023

No water as o

Case Date:

7/27/2023

We hired Arnolds Asphalt to put a driveway in and in the process of preparation, they found standing water where the meter is. Before we proceed with the driveway, I believe we need to have someone from the Bloomington city utilities department to inspect this to make sure there are no issues before new blacktop goes over it with a protective sleeve. We were notified after a fire about 2 or 3 years ago that there was a leak and there was standing water in this at the time perhaps do to the big fire trucks rolling over it while putting out the fire. Could someone please come inspect this to make sure there are no issues prior to blacktop?

Case Date:

5/30/2023

Water meter is spinning faster than usual. Even when the water is not running in this house, there have been a higher charges for water than the manual reading. Water meter maybe broken.

Case Date:

8/13/2023

Hot water was scheduled to turn on August 11th. It is the 13th and we still do not have hot water.

Case Date:

8/18/2023

My water utility bill has been paid and I still have yet to get my water cut on. It’s been two days now. Me and my roommates are in school and we are in need of washing ourselves and our clothes. Please make this an urgent matter. With kindness, AG