Case Date:

6/27/2020

I accidentally ran over the water meter when I was mowing. It shattered the smart meter in the lid. It needs to be replaced.

Case Date:

7/11/2020

Extremely Low water pressure

Case Date:

7/13/2020

Water in house is not turning on

Case Date:

7/15/2020

There seems to be water coming up out from under the street, directly through the water pipe at the intersection of Mitchell and E University St, near 1600 E. University St. It has been dripping westward down E. University St. all day today. I live at 1410 E University but walk past that corner multiple times a day

Case Date:

8/12/2020

We have zero water coming out of our sinks, toilets, etc. I've been sent to voicemail on customer service multiple times and nobody is calling back to address the problem.

Case Date:

8/30/2020

A week ago a worker in a white p/u tk was at the fire hydrant at the end of my driveway. A couple of days later I noticed it was leaking quite a bit of water from the hydrant shut off. I contacted Van Buren Fire & reported it who said they would send someone to check it out. When I checked today I see that the hydrant is still leaking water. Van Buren said they notified City Utilities about the problem but no one has repaired it yet.

Case Date:

9/1/2020

There is some type of water leak between the sidewalk and the road at the corner of S Tudor Lane and E Allendale Drive. The ground is soft and there is water that has flowed into the street.

Case Date:

9/8/2020

Water meter issues, water read out is high. Concerned about adjacent tree in yard interfering with Pipes, not a City tree.

Case Date:

9/11/2020

We have no water.

Case Date:

9/20/2020

The city water connection that is in my back yard is leaking water directly into ground, and charging me for it. If you pull off the top and remove the insulation in the iron-topped hole where water shutoff is, you will hear the constant leakage, and you can see it spraying out into the damp earth. No idea how long its been happening, but clearly for a while. It has the insulation wet, and that will freeze and cause further problems soon.