Case Date:

9/1/2022

Our tap water has smelled and tasted like a pond for over a week. We’ve asked friends and it’s hit or miss who is having water problems but it’s all over the city.

Case Date:

9/1/2022

The water at my home and in this area smells and tastes bad. It tastes like soap. Is there an issue with the water quality in Bloomington?

Case Date:

9/1/2022

We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. Our hope is to have this issue addressed before the Raining season starts. Thank you !

Case Date:

9/2/2022

Help! For days now water literally smells and tastes like dirt. Must be really bad - pets will NOT drink either. Solutions? We’re clearly not alone. Are you going to supply bottled water since you think you deserved more money to run your operation??? For dirt???

Case Date:

9/3/2022

Our water stinks and tastes terrible.

Case Date:

9/4/2022

For the past week, our tap water has a bad odor and it tastes bad. It has a moldy smell and taste. It’s hard to even brush your teeth with it. Our neighborhood has had a lot of utility work done over the past month or two. There’s been a lot of digging for cables throughout the neighborhood. Could this have inadvertently hit a water line?? Something has changed with our water quality. We would like to have the quality of our water tested please. Thank you, Cindy Cummings

Case Date:

9/4/2022

Is the algae bloom high in lake Monroe? I've noticed that in the last week the water has a musty or moldy taste like it did last year around this time. I was looking to see if there was any report of it in the paper, but didn't find any, so I thought I'd ask. Thanks.

Case Date:

9/4/2022

I know this is not the first and won't be the last. Just wanted to formalize notice even though we are on East Monroe Water. You all are doing everything you can about the moldy water. Last year had the same problem at this time. The water causes my tongue to tingle. I know its suppose to be safe but we buy bottled water for those of us it bothers. The dog is struggling with it also. Thanks for always working on it. Strangely never noticed a problem when we were living in Park Ridge East our first 3 yrs here.

Case Date:

9/5/2022

Water I know we are told that the water, despite tasting horrible, is safe; but I wonder if for some of us, there is esophageal damage being done. I have a discomfort in my esophagus that seems not the same as acid reflux and not really familiar. Please, can you put your focus not on densification or even getting rid of hazardous plants, but on such basics as having safe water, and water that at least with a routine kind of home filter arrangement is drinkable? I am sure this is affecting the health of a great many of us, if not directly, indirectly because the water is so repulsive that we may be drinking too little. I actually gagged while brushing my teeth.

Case Date:

9/5/2022

I live in Maple Heights and due to the taste and smell of the water I have had to buy bottled water especially for my dogs who refuse to drink it. Also, my clothes were smelling bad as I don't use scented detergent or dryer sheets, so I have had to take all my clothes to dry cleaning. Where should I send the bill? I am not getting the product I pay you for!