closed #185638
Sewer Problems (Sanitary Sewers)
601 N Summit ST
- Case Date:
- 9/17/2023
How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!
How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!
Yesterday, during the huge mid-day rainstorm, water came up through the floor drain in our basement at 2638 East Dekist Street. It had a sewage odor and was muddy looking and reached a level of about 4 inches, covering the entire floor and soaking everything. The basement toilet also had dirty water come into it. I called the city utilities hotline and reported the incident twice, speaking to the same person each time. The water receded after a couple hours. We have yet to assess the damage and start to clean up. Last year on 2/11/18 our basement toilet erupted (see case #163027). We had a plumber verify that the city sewer was the source of the issue. We did not claim any damages, yet the city did not reimburse us the cost of the plumbing assessment. We would appreciate someone responding to this current incident.
Sewer water is coming up out of the ground.
Drain ditch is running with brown water around entire block. Broken water line?
Customer wants supervisor over sanitary sewer to phone him. He says water from sewer is flooding his basement.