Utilities Construction
719 W 7th ST
- Case Date:
- 12/15/2023
They had a water line or sewer line emergency at 719 W 7th and contractors tore up a lot of sidewalk on the South Side of W 7th Street in front of the house. Who is responsible for repair or sidewalk? This happened Thursday night and continued all day Friday 12/15. Contractor was Snedegar Construction.
Water Utility Problems
2127 E 5th ST
- Case Date:
- 12/13/2023
Only three tenants at the location, but water usage is 11k gallons. I suspect some sort of water leak, as tenants aren’t taking 5 baths a day. Would like to get the water meter checked, if there’s no leak. I will also contact the rental agency.
Let me know via email or call.
Thank you.
Water Utility Problems
4219 E Sheffield DR
- Case Date:
- 12/8/2023
On the corner of Cabot Ct. and Sheffield there is some type of water seeping into the road from the corner of the street near a stop sign. Seems like a broken water line.
Water Utility Billing Problems
607 N Grandview DR
- Case Date:
- 12/6/2023
I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.
Utilities Construction
711 E Cottage Grove AVE
- Case Date:
- 12/6/2023
SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.
Sewer Problems (Sanitary Sewers)
1310 E Matlock RD
- Case Date:
- 11/16/2023
There is water leaking on the pedestrian path on the North side of the bypass just East of Fee/Matlock. I smell an odor of sewage when I pass through the wet spot on the path.
Utilities Construction
1273 N Maple ST
- Case Date:
- 11/16/2023
I’m wondering when water is supposed too be back on?
Water Utility Billing Problems
214 E 15th ST
- Case Date:
- 11/14/2023
Two most recent bills have charged us for using 4,000-5,000 gallons of water, and therefore charging roughly $100. The bill for September was $106.42 and the bill for October was $93.15. This is for a two-person house that uses the same, if not less, of an average amount of water per month. I called customer service after the first bill, but the lady I spoke with was not very helpful and recommended we wait until our next bill. According to her sources, any leakage or problem that resulted in such a high bill seemingly "fixed itself" and she did not provide any other alternatives. Come to find out that the next bill is just as high and we have no choice but to pay (again) with no resolutions. Apparently, Bloomington Utilities does not provide any services to check for any leaks or problems.
Water Quality
3131 N Kinser PIKE
- Case Date:
- 10/5/2023
Brown water yesterday, murky and yellow today
Sewer Problems (Sanitary Sewers)
601 N Summit ST
- Case Date:
- 9/17/2023
How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!