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City of Bloomington, Indiana – John Hamilton, Mayor

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Search Results: (18)

closed #100085

Water Utility Billing Problems

1026 E 1st ST

Case Date:
8/16/2004

Customer had new stool installed but had to leave in a hurry. Apparently, stool did not shut off. Customer wants adjustment made on water bill.

closed #33763

Water Utility Billing Problems

1115 N College AVE

Case Date:
11/12/2004

Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.

closed #61849

Water Utility Billing Problems

1701 E LONGWOOD WEST CT

Case Date:
9/8/1998

Mr. Leeds wrote and letter was received on 9/8/98. He stated he received phone call from CBU stating that his water was to be disconnected due to non-payment. He came to CBU within an hour and paid his bill. On 9/1/98, he returned home and discovered that his water was disconnected. When he contacted CBU, he was told that he paid the "wrong" bill and that his payment was not applied to the delinquent amount. He stated he was made to feel that he was wrong and CBU was unforgiving.

closed #37924

Water Utility Billing Problems

1708 S Olive ST

Case Date:
2/18/2004

Letter rec'd. from Jackie Bowman Helton requesting appeal by USB Admin. Subcommittee on charges on her account for 1323 W. 8th St. She had a leak in the stool and feels she should not be responsible for water bill due to leak.

closed #41911

Water Utility Billing Problems

3000 S Rogers ST

Case Date:
1/15/2003

Letter rec'd. from Robert Jones, attorney, who represents Blgtn. Country Club (BCC). BCC wants to question increases in water & related charges. Have obtained assistance from Gary Kent to resolve this matter. Have not been able to receive requested information.

closed #41490

Water Utility Billing Problems

301 E 7th ST

Case Date:
3/7/2003

Mr. Loncaric wrote as representative of Lincoln Place Homeowners Assoc. A leak developed in assn's pump unit with little or no water usage on assn. meter since mid October 2002. Mr. Loncaric is requesting a credit of difference of $169.57 for water which was absorbed into ground and did not enter sewage system.

closed #103283

Water Utility Billing Problems

3247 S WALNUT SPRINGS ST

Case Date:
6/2/2003

Letter states that customer was not informed about a $54.00 charge, that water was not turned on as stated, and that Jennifer (Customer Relations rep.) was rude. States she will not pay $54.00 charge no matter what is done to her account.

closed #40754

Water Utility Billing Problems

3247 S Walnut Springs DR

Case Date:
6/2/2003

customer feels $54 charge is unfair. She signed to have the service turned on in advance but utilities was unable to leave the water on. She called on a saturday to have the water turned on. She feels if she had been more informed about make sure all faucets needed to be off and the possibility of a problem this could have been avoided. The letter has been forwarded to Administration.

closed #38255

Water Utility Billing Problems

3508 E Morningside DR

Case Date:
1/16/2004

Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.

closed #37981

Water Utility Billing Problems

3912 W Woodyard RD

Case Date:
2/12/2004

Letter from Cheryl Crider-Jackson indicated she was gone 10 days of billing period in August '03. She believes her water usage was too high for that period and would like review by USB Adm. Subcommittee.