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City of Bloomington, Indiana – John Hamilton, Mayor

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closed #166965

Water Utility Billing Problems

1110 S Park AVE

Case Date:
1/4/2019

We had our landlord come and check out the house and they didnt find any leaks. We’ve been gone all month so there’s no way we could’ve used that much water. What can we do to ensure that we don’t have to pay a huge bill for water we couldn’t have used? Thanks

closed #170093

Water Utility Billing Problems

1514 E Maxwell LN

Case Date:
8/27/2019

Hello, I paid my final water bill for the property I was renting last school year at 1514 E Maxwell Lane, Bloomington, IN, 47401. The company I rented through (Costley and Co) requires me to get a statement from you saying the water bill has been paid in full. Would I be able to get that at my email kgraney9@gmail.com so I can email it to them? Thank you!

closed #164004

Water Utility Billing Problems

1543 S Arbors LN

Case Date:
4/10/2018

I had a remarkably high water bill last month that my property manager supposedly fixed on 3/12. My service bill date range for this last month was 3/2 till 4/2. I was wondering if I could have a day-by-day breakdown of my water usage. Specifically, I need to know if there was remarkably high water usage on or after 3/12. If there is none, then that means that the water leak was probably resolved but if there is still insane water usage after 3/12 then it still has not been resolved. Thank you!

closed #171249

Water Utility Billing Problems

1718 E Thornton DR

Case Date:
12/18/2019

my bill's water usage appears to be double my normal amount. Steven Wallace 1718 e. Thornton dr

closed #173230

Water Utility Billing Problems

1720 E Devon LN

Case Date:
8/2/2020

My utility bill for account 7559-002 for period 06/01/2020 to 07/07/202 shows water usage of 82000 gallons. In all previous periods for the year, the usage never exceeded 4000 gallons. There were only three people living in the house during this latest billing period. A new water meter was installed during this billing period by your company. There appears to be a problem here. There is no way the water usage being charged for was actually used.

closed #171297

Water Utility Billing Problems

1818 S Maxwell ST

Case Date:
12/27/2019

Our water bill is way higher than typical. I have looked for a running toilet and checked in the house for a water leak but I'm not finding anything. Is it possible that the leak could be outside?

closed #168001

Water Utility Billing Problems

2003 S High ST

Case Date:
4/6/2019

My water consumption use (and corresponding bill) is twice as much as any of my other previous months. We have not increased our usage during March - if anything, it should be a little less since we were out of town for a week. This reading cannot be accurate.

closed #170641

Water Utility Billing Problems

214 E Ridgeview DR

Case Date:
10/6/2019

My bill does not seem correct. I have gone through the past year of bills and the water usage and the wastewater usage have always been equal. This month it it showing my water usage as being 7, which is much higher than normal, normally a 3, and the wastewater usage is still at a 3. Is there a way to find out if this is correct or not? Doesn't seem right to me.

closed #171248

Water Utility Billing Problems

2409 E Cedarwood CIR

Case Date:
12/18/2019

Received latest water bill - water usage was billed for 16,000 gallons, well above usual average of 5,000-8,000 gallons.

closed #174609

Water Utility Problems

249 W Church LN

Case Date:
1/31/2021

We have no water coming to our house