Case Date:

3/1/2023

Water backing up fast out of storm gutters—water in house not working. Urgent! In front of 1911 e Wexley rd

Case Date:

10/6/2023

Just wondering where all the water in front of twin lakes rec center is coming from. It’s been wet in front for at least 2 months, consistently every day, and we have had little rain. I drive through this every day and just wondered what was causing this?

Case Date:

12/14/2023

Hello, For several months now I have noticed a large wet patch on the side of W. Bloomfield Rd in between the entrance to the Twin Lakes Rec Center and the entrance to the lower ball field. The water overflows onto the the west-bound lane of W. Bloomfield Rd as it runs down the hill. The fact that the area never dries up makes me think some sort of water line may be leaking. I just wanted to bring it to your attention because when winter really sets in I am concerned that west-bound lane will be a sheet of ice. Thanks for your time. Thanks, Matt

Case Date:

12/21/2023

900 and 1000 block South High Street Water running down the street, where fiber optic cable is being installed

Case Date:

1/28/2024

Hello, I live at 404 E 1st Street and walk to work at the university. Since it has been raining steadily for days, the leaves have moved into the street gutters and are blocking/clogging the gutters and grated drains all throughout this neighborhood. With the new 2023 leaf recycling law, most of the neighborhood did not rake and remove the leaves (my neighbor at 402 has the front yard filled with leaves, a rental unit) and the recent windy weather has blown the leaves everywhere and now the rain has moved them into the areas that I mentioned. This problem is causing excessive water to gather on my property. Please send out crews this week to clean up the leaf problem before there is a major flood in this neighborhood because the forecast is for another 10 days of rain. Thank you, ELIDA C. BEHAR January 28, 2024

Case Date:

2/14/2024

Grandview Hills Neighborhood Association report for sewerage on 3617 Post Rd. This report is on behalf of our neighborhood. I have been in contact with Shian'ah Cox at the Health Department regarding a sewer leak on Dec 18, 2023. She came out to take a test. She let me know that the she needed assistance from the Water Utilities to give her access or for them to take the test themselves. As of yesterday Feb 13, 2024 she let me know that she still has not heard back from Water Utilities on steps taken, testing, or results. Our neighbor, Bruce Johnson looked back through his emails and notes to offer other timelines to help give some background on what he has been noticing and who he has contacted. "I contacted Alex Gray with the City on 9/25/23 and alerted her to the problem on Post Road. I called her again on 12/5/23. She told me that she remembered the issue and had taken photos of it on her first visit. My notes show that I first identified the leak in April when I noticed liquid around the flower pot (fiber optic access). The problem was caused by the original fibre optic contractors who were first on site in November of 2022. I have been in contact with ALL of the AEG sub-contractors when they started working in our area again in November of this year. I have contacted Hoosier Fiber networks field supervisor Luis Medina on at least 3 occasions by calling him on his cell phone. In addition I have spoken with Russell Lo (AEG supervisor for the work in our area) 2 or more times about this issue. All of the conduit in our neighborhood that was installed in 2022 was abandoned (left in the ground) and all new conduit was pulled in. None of the subs wanted to repair the problem as they did not cause it. Russell Lo told me some weeks ago that "it was repaired". Indeed the flower pot was reset when the new conduit was installed--but it rapidly filled up with effluent. I understand that you have contacted the City Health Department and that they will test the liquid for fecal bacteria. I have attached photos of the liquid in the flower pot plus the site that I took today. In addition I took a photo of the abandoned conduit on Post Road to the East of 3617 near the intersection of Meadowlark. The liquid drains into that abandoned conduit and it has been full for over a year. The street is platted for a width of 40 feet and the flower pot HAS to be on City property. I have personally witnessed liquid bubbling up and out of the flower pot. I believe that the residence is using a pump to get the waste water up to the sewer. Should anyone have further questions they can email me. Bruce W. Johnson" We need follow up on this problem. The photos can be shared by email on request. Thank you, Gillian Field

Case Date:

3/8/2024

Before you even begin, yes, I am aware of the area indicated is not part of your responsibility, but everything that is causing the issue is coming from City side. If I may, I’m very grateful that the city sand, salt, plow trucks pass this way each snowy icy day. But now the sand is making its own Sand-Bar. Which in turn, causes water to run across the road and wash out the opposite side. ( not a good thing for those of us that live on the opposite side) If I may request the street sweeper to pass aggressively directly in line with the building that is opposite to the address of 1604 Weimer Rd. that would be amazing. And since I’m pushing the envelope, could the driver of said sweeper, just continue to connect the last 100-yards onto Sudbury Dr. and score those brownie points with your neighbors. As always, please and thank you. Randy Craw

Case Date:

4/11/2024

When we already have a flood watch, and now warning, please don't have City staff fill up their Vacall water trucks with a hydrant without a tight seal, spraying water for a long period of time and creating even more of a wet flooded mess for the yard.

Case Date:

2/25/2024

Part of the city-maintained Hunter footpath between Eastside Drive and Mitchell is submerged by an overflowing spring that has flowed under the footpath for more than 30 years of my personal experience. The pipe which carries the spring under the footpath is apparently silted up and needs to be reopened. At present, the foot path is impassable for pedestrians due to the amount of water on the path.

Case Date:

4/23/2024

At the corner of High St. and Maxwell there is water leaking from the fire hydrant